Patient Access Specialist: Scheduling & Registration

TriHealth; North Carolina; Vor Ort; USD 33.000 - 42.000; Vollzeit

Benefits dieser Stelle

Career growth opportunities

Comprehensive benefits package

Competitive shift differentials

Zusammenfassung

TriHealth is seeking an Access Associate for Good Samaritan Western Ridge Hospital in Cincinnati, OH. You will perform scheduling or registration duties, coordinate care with departments, and deliver outstanding customer service while guiding patients through insurance and payment processes.

The role requires 1–2 years of customer service, high school diploma or GED, and strong computer skills; training is provided. Competitive benefits and shift differentials apply.

Qualifikationen

• High School Diploma or GED required.
• 1–2 years of customer service experience.
• Able to operate multiple computer applications.
• Excellent verbal and written communication skills.
• Typing speed of 35 wpm.
• Medical terminology knowledge within first year.

Aufgaben

• Perform scheduling or registration functions with departments to coordinate care.
• Provide excellent customer service and answer patient questions.
• Collect copays, standard deposits and deductibles, and explain insurance concepts.
• Educate patients on required paperwork and financial responsibilities.

Kenntnisse

Customer Service

Typing 35 wpm

Medical terminology

Computer literacy

Verbal communication

Ausbildung

High School Diploma or GED

Jobbeschreibung

TriHealth is seeking an Access Associate for Good Samaritan Western Ridge Hospital in Cincinnati, OH. You will perform scheduling or registration duties, coordinate care with departments, and deliver outstanding customer service while guiding patients through insurance and payment processes.

The role requires 1–2 years of customer service, high school diploma or GED, and strong computer skills; training is provided. Competitive benefits and shift differentials apply.