Patient Access & Scheduling Coordinator

TriHealth; North Carolina; On-site; USD 32,000 - 42,000; Part time

Benefits offered by this job

Comprehensive benefits

Tuition reimbursement

Career growth opportunities

Job summary

TriHealth is seeking an Access Associate at Good Samaritan Western Ridge Hospital in Cincinnati, OH. This role focuses on scheduling and registration, coordinating with ancillary departments, and delivering high-quality customer service to patients and families.

The position involves educating patients on required forms, assisting with financial triage and directing inquiries appropriately to ensure smooth patient flow and accurate information for care teams.

Qualifications

• High School Diploma or GED (Required).
• 1–2 years of Customer Service experience (Required).
• Ability to operate multiple computer applications; proficient typing (35 wpm).
• Excellent verbal and written communication skills.

Responsibilities

• Assist with scheduling and registration in coordination with ancillary departments.
• Provide outstanding customer service and answer patient questions; resolve issues.
• Collect copays, deposits and deductibles; explain insurance concepts to patients.

Skills

Customer Service

Typing 35 wpm

Medical terminology

Communication

Multi-tasking

Education

High School Diploma or GED

Job description

TriHealth is seeking an Access Associate at Good Samaritan Western Ridge Hospital in Cincinnati, OH. This role focuses on scheduling and registration, coordinating with ancillary departments, and delivering high-quality customer service to patients and families.

The position involves educating patients on required forms, assisting with financial triage and directing inquiries appropriately to ensure smooth patient flow and accurate information for care teams.