Access & Registration Specialist — Patient Services

TriHealth; Oxford (OH); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Tuition reimbursement

Benefits package

401(k) access

Job summary

TriHealth McCullough Hyde Hospital in Oxford, OH is seeking an Access Associate to schedule tests and register patients, coordinating with providers to ensure accurate information and smooth patient flow.

The role emphasizes excellent customer service, moving patients through front-end processes, and handling financial questions with clarity. Training is provided, and the work supports compassionate patient care in a busy healthcare setting.

Qualifications

• High School Diploma or GED required.
• 1-2 years of customer service experience preferred.
• Ability to operate multiple computer applications.
• Excellent verbal and written communication skills.
• Typing speed of 35 wpm.

Responsibilities

• Schedule physician ordered tests in line with department guidelines.
• Register patients and communicate with patients and offices to obtain info.
• Provide financial triage and explain insurance concepts to patients.
• Collect copays and deposits while ensuring accuracy.

Skills

Customer service

Computer applications

Typing 35 wpm

Verbal and written communication

Education

High School Diploma or GED

Job description

TriHealth McCullough Hyde Hospital in Oxford, OH is seeking an Access Associate to schedule tests and register patients, coordinating with providers to ensure accurate information and smooth patient flow.

The role emphasizes excellent customer service, moving patients through front-end processes, and handling financial questions with clarity. Training is provided, and the work supports compassionate patient care in a busy healthcare setting.