Travel Operations Specialist — Tour Logistics Pro

Daytripper Tours; La Mesa (CA); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health insurance

SIMPLE IRA with employer match

Paid personal time off

Paid vacation after 1 year

Travel benefits

Job summary

DayTripper Tours is seeking an Operations Coordinator to join our small, energetic team. This in-office role will manage day-to-day tour logistics, coordinating with hotels, restaurants, attractions and transportation partners to ensure every detail is in place before departure.

With 2–3+ years in travel, tourism or hospitality, you will negotiate rates, track deadlines and keep multiple tours moving. You should be organized, proactive, and comfortable interacting with customers by phone.

Qualifications

• Preferably 2-3+ years of travel/tourism, hospitality or related industry experience.
• Proven experience working with vendors and negotiating rates and services.
• Excellent logistical, organizational and time-management skills.
• Ability to manage multiple tasks, tours and deadlines simultaneously.
• Strong problem-solvings and solution-oriented mindset.
• Professional, confident and personable telephone/customer service skills.
• Strong attention to detail and accuracy.
• Highly organized workspace and digital files.
• Self-starter who takes initiative and ownership.
• Positive, flexible attitude and ability to work well in a small team.
• Proficient with latest technology, Microsoft Office Suite, and AI tools, with the ability to learn new systems.

Responsibilities

• Coordinate tour logistics and itineraries before departure.
• Track vendor commitments and deadlines.
• Interact directly with customers by phone with professional demeanor.
• Work closely with hotels, restaurants, attractions, and transport partners.
• Negotiate rates and services with vendors.
• Maintain organized digital and physical files.

Skills

Travel experience

Vendor negotiation

Logistical skills

Time management

Problem solving

Customer service

Attention to detail

Organized workspace

Self-starter

Positive attitude

Tech savvy

Tools

Microsoft Office

AI tools

Job description

DayTripper Tours is seeking an Operations Coordinator to join our small, energetic team. This in-office role will manage day-to-day tour logistics, coordinating with hotels, restaurants, attractions and transportation partners to ensure every detail is in place before departure.

With 2–3+ years in travel, tourism or hospitality, you will negotiate rates, track deadlines and keep multiple tours moving. You should be organized, proactive, and comfortable interacting with customers by phone.