Operations Coordinator Assistant (Travel Operations Coordinator)

School Tours of America; Fredericksburg (VA); On-site; USD 48,000 - 58,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

401k with company match

Life Insurance

Long-Term Disability

AD&D after 90 days

Paid time off (PTO) 15 days annually

Job summary

School Tours of America is seeking an Operations Coordinator Assistant (Travel Operations Coordinator) to organize hotels, transportation, vendor relationships, and tour logistics for student groups traveling across the United States. The role emphasizes strong organization, communication, and problem-solving in a fast-paced travel environment.

Responsibilities include coordinating hotel and travel logistics, distributing tour packets, managing vendor relationships, and ensuring accurate

Qualifications

• High school diploma or equivalent required.
• 1-3 years of experience in travel, hospitality, operations, tourism, event planning, logistics, or related field preferred.
• Strong organizational skills and attention to detail.
• Excellent communication and customer service skills.

Responsibilities

• Hotel & Travel Logistics- Coordinate hotel accommodations, rooming lists, breakfast arrangements, and travel logistics for student tour groups.
• Tour Packet Coordination- Prepare and distribute tour packets, itineraries, tickets, and operational materials.
• Vendor Management- Maintain strong relationships with hotels, transportation providers, attractions, and other travel vendors.
• Reservation & Documentation Management- Monitor room blocks, reservations, and traveler documentation for accuracy.
• Operations Communication – Partner with Tour Coordinators, guides, escorts, and internal teams to ensure smooth communication and seamless tour operations.
• Tour Season Support – Help resolve travel disruptions, lodging issues, transportation challenges, and other operational needs that arise during tour season.

Skills

Strong organizational skills

Attention to detail

Excellent communication

Customer service

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Operations Coordinator Assistant ( Travel Operations Coordinator)

About the Role:

School Tours of America creates educational travel experiences for students nationwide. We are seeking a highly organized Operations Coordinator Assistant (Travel Operations Coordinator) to help coordinate hotels, transportation, vendor relationships, and tour logistics for student groups traveling across the United States.

What You'll Do:

• Hotel & Travel Logistics- Coordinate hotel accommodations, rooming lists, breakfast arrangements, and travel logistics for student tour groups.
• Tour Packet Coordination- Prepare and distribute tour packets, itineraries, tickets, and operational materials.
• Vendor Management- Maintain strong relationships with hotels, transportation providers, attractions, and other travel vendors.
• Reservation & Documentation Management- Monitor room blocks, reservations, and traveler documentation for accuracy.
• Operations Communication – Partner with Tour Coordinators, guides, escorts, and internal teams to ensure smooth communication and seamless tour operations.
• Tour Season Support – Help resolve travel disruptions, lodging issues, transportation challenges, and other operational needs that arise during tour season.

Pay:

• Starting at approximately $53,000 annually, depending on experience and qualifications.

Benefits Available Include:

• Health Insurance, Dental Insurance, 401k with 4% company match, Life Insurance, Long-Term Disability, AD&D – after 90 days, 15 PTO days annually (vacation & sick combined), and Various other voluntary benefits including Short-Term Disability, Supplemental Life Insurance, etc..

Paid Holidays, including:

• New Year's Day, MLK Jr. Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Day After Thanksgiving (Floating), Christmas Eve (Floating), and Christmas Day.
• Hospitality, hotel, tourism, travel agency, convention services, or event coordination experience is highly valued.
• High school diploma or equivalent required.
• 1-3 years of experience in travel, hospitality, operations, tourism, event planning, logistics, or a related field preferred.
• Strong organizational skills and attention to detail.
• Excellent communication and customer service skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office applications.
• Experience coordinating schedules, reservations, travel arrangements, or vendor relationships preferred.

Why Join School Tours of America?

• Be part of a company that creates memorable educational experiences for students.
• Work closely with travel, hospitality, and tourism partners across the country.
• Gain hands-on experience in travel operations, logistics, and vendor management.
• Join a collaborative team in a fast-paced environment where no two days are the same.