Operations Coordinator

Daytripper Tours; La Mesa (CA); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health insurance

SIMPLE IRA with employer match

Paid personal time off

Paid vacation after 1 year

Travel benefits

Job summary

DayTripper Tours is seeking an Operations Coordinator to join our small, energetic team. This in-office role will manage day-to-day tour logistics, coordinating with hotels, restaurants, attractions and transportation partners to ensure every detail is in place before departure.

With 2–3+ years in travel, tourism or hospitality, you will negotiate rates, track deadlines and keep multiple tours moving. You should be organized, proactive, and comfortable interacting with customers by phone.

Qualifications

• Preferably 2-3+ years of travel/tourism, hospitality or related industry experience.
• Proven experience working with vendors and negotiating rates and services.
• Excellent logistical, organizational and time-management skills.
• Ability to manage multiple tasks, tours and deadlines simultaneously.
• Strong problem-solvings and solution-oriented mindset.
• Professional, confident and personable telephone/customer service skills.
• Strong attention to detail and accuracy.
• Highly organized workspace and digital files.
• Self-starter who takes initiative and ownership.
• Positive, flexible attitude and ability to work well in a small team.
• Proficient with latest technology, Microsoft Office Suite, and AI tools, with the ability to learn new systems.

Responsibilities

• Coordinate tour logistics and itineraries before departure.
• Track vendor commitments and deadlines.
• Interact directly with customers by phone with professional demeanor.
• Work closely with hotels, restaurants, attractions, and transport partners.
• Negotiate rates and services with vendors.
• Maintain organized digital and physical files.

Skills

Travel experience

Vendor negotiation

Logistical skills

Time management

Problem solving

Customer service

Attention to detail

Organized workspace

Self-starter

Positive attitude

Tech savvy

Tools

Microsoft Office

AI tools

Job description

Turn your travel industry experience and organizational skills into extraordinary group tour experiences.

SCHEDULE

Monday-Friday

9:00 AM-3:00 PM

COMPENSATION

$25/hour

LOCATION

In-office position

THE OPPORTUNITY

DayTripper Tours is looking for a sharp, highly organized and hands‑on Operations Coordinator to join our small and energetic team. This is an ideal opportunity for someone who has moved beyond entry level and is ready to take greater ownership of the day-to-day logistics behind successful tours.

We are preferably looking for someone with 2-3+ years of experience in the travel, tourism, hospitality, or a closely related industry, with experience working directly with vendors. You should be comfortable negotiating rates and services, managing deadlines, solving problems quickly, and keeping multiple tours and priorities moving simultaneously.

This role requires someone who is logistically strong, detail-oriented and exceptionally organized - both digitally and at their desk. You should have excellent time-management skills, a positive attitude, and a natural tendency to look for solutions rather than simply identify problems.

You will work closely with hotels, restaurants, attractions, transportation companies and other travel partners; coordinate tour logistics and itineraries; track vendor commitments and deadlines; and ensure every detail is in place before departure. You will also interact directly with our customers, so being confident, personable and professional on the phone is essential.

SMALL TEAM. BIG RESPONSIBILITY. GREAT INDUSTRY.

Everyone pitches in. The work is demanding and fast‑paced, but it is also fun, varied and rewarding. We work in travel - our job is ultimately to create experiences and memories for people.

WHAT WE'RE LOOKING FOR

• Preferably 2-3+ years of travel/tourism, hospitality or related industry experience
• Proven experience working with vendors and negotiating rates and services
• Excellent logistical, organizational and time-management skills
• Ability to manage multiple tasks, tours and deadlines simultaneously
• Strong problem‑solving skills and a solution‑oriented mindset
• Professional, confident and personable telephone/customer service skills
• Strong attention to detail and accuracy
• Highly organized workspace and digital files
• Self‑starter who takes initiative, takes ownership and follows through
• Positive, flexible attitude and ability to work well within a small team
• Proficient with the latest technology, Microsoft Office Suite, and AI tools, with the ability to quickly learn and adapt to new systems.

BENEFITS

• Company pays 50% of premium for Kaiser health, vision and dental care after successful completion of 90-day introductory period
• Company-sponsored SIMPLE IRA retirement plan with employer match up to 3% of salary
• Paid personal necessity/sick leave and holidays
• Paid vacation beginning after 1 year of employment
• Travel benefits - free or discounted travel on company tours

HIRING PROCESS

Advancement to the next stage of the hiring process will require an aptitude test designed to measure multi-tasking ability and attention to detail.