Travel Operations Assistant — Student Group Logistics

School Tours of America; Fredericksburg (VA); On-site; USD 48,000 - 58,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

401k with company match

Life Insurance

Long-Term Disability

AD&D after 90 days

Paid time off (PTO) 15 days annually

Job summary

School Tours of America is seeking an Operations Coordinator Assistant (Travel Operations Coordinator) to organize hotels, transportation, vendor relationships, and tour logistics for student groups traveling across the United States. The role emphasizes strong organization, communication, and problem-solving in a fast-paced travel environment.

Responsibilities include coordinating hotel and travel logistics, distributing tour packets, managing vendor relationships, and ensuring accurate

Qualifications

• High school diploma or equivalent required.
• 1-3 years of experience in travel, hospitality, operations, tourism, event planning, logistics, or related field preferred.
• Strong organizational skills and attention to detail.
• Excellent communication and customer service skills.

Responsibilities

• Hotel & Travel Logistics- Coordinate hotel accommodations, rooming lists, breakfast arrangements, and travel logistics for student tour groups.
• Tour Packet Coordination- Prepare and distribute tour packets, itineraries, tickets, and operational materials.
• Vendor Management- Maintain strong relationships with hotels, transportation providers, attractions, and other travel vendors.
• Reservation & Documentation Management- Monitor room blocks, reservations, and traveler documentation for accuracy.
• Operations Communication – Partner with Tour Coordinators, guides, escorts, and internal teams to ensure smooth communication and seamless tour operations.
• Tour Season Support – Help resolve travel disruptions, lodging issues, transportation challenges, and other operational needs that arise during tour season.

Skills

Strong organizational skills

Attention to detail

Excellent communication

Customer service

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

School Tours of America is seeking an Operations Coordinator Assistant (Travel Operations Coordinator) to organize hotels, transportation, vendor relationships, and tour logistics for student groups traveling across the United States. The role emphasizes strong organization, communication, and problem-solving in a fast-paced travel environment.

Responsibilities include coordinating hotel and travel logistics, distributing tour packets, managing vendor relationships, and ensuring accurate