Tour Operations Specialist

TAG USA; New York (NY); On-site; USD 42,000 - 52,000; Full time

Job summary

TAG USA is seeking a full-time Tour Assistant to support our touring department. You will collaborate with global teams to manage client travel requirements and contribute to efficient operations.

The role requires attention to detail, strong communication, and the ability to multitask in a fast-paced environment. A minimum of one year of administrative experience in a corporate setting is preferred.

Qualifications

• High School diploma required; further education preferred.
• Prior admin experience in corporate environment is preferred.
• Travel industry experience is a plus.

Responsibilities

• Provide high level of assistance to touring department managing client travel requirements.
• Develop competency to achieve high levels of sales, transactions, and margins. Regularly check benchmarks, activity reports, and KPI's to ensure performance achievements match the projected plan
• Respond to communications promptly, efficiently and accurately.
• Input data on movement sheets with accuracy as requested.
• Chase client folios and invoices from suppliers.
• Process credit card payment authorizations accurately as requested.
• Add transaction and service fees accurately to Majic files to charge out as necessary.
• Handle all delegated tasks within the given timeframe and communicate with team to ensure understanding.

Skills

Verbal and written communication

Organized and detail oriented

Multitasking

Microsoft Suite

Education

High School Diploma or equivalent

AA/AS or BS/BA degree (Preferred)

Job description

TAG USA is seeking a full-time Tour Assistant to support our touring department. You will collaborate with global teams to manage client travel requirements and contribute to efficient operations.

The role requires attention to detail, strong communication, and the ability to multitask in a fast-paced environment. A minimum of one year of administrative experience in a corporate setting is preferred.