Administrative Assistant

Kelly Tours Inc; Macon (GA); On-site; USD 22,000 - 25,000; Part time

Job summary

Kelly Tours Inc in Macon, GA is seeking a part-time in-office Administrative Assistant to support the General Manager of the Macon Branch with day-to-day operations and logistics.

This entry-level role involves managing calendars, emails, records, invoices, and reports, plus coordinating with drivers, staff, clients, and vendors. Proficiency in Word and Excel, plus strong communication and attention to detail, are essential. On-site work, occasional events may be required.

Qualifications

• Experience in office administration or travel/tour ops preferred.
• Proficient with Word and Excel and comfortable with multiple systems.
• Strong communication, organization, and attention to detail.

Responsibilities

• Manage calendars, scheduling, and meetings.
• Handle emails, correspondence, and office communications.
• Maintain records, files, and documentation.
• Process invoices and admin paperwork.
• Prepare reports and spreadsheets.
• Coordinate with drivers, staff, clients, and vendors.
• Enter tour details in TourStore and manage SharePoint contracts.
• Provide customer service, including reservations and payments.
• Support office operations and special projects.

Skills

Strong communication

Organizational skills

Multitasking

Attention to detail

Customer service mindset

Tools

MS Word

MS Excel

TourStore

SharePoint

Job description

Description

Job description:

Administrative Assistant

Kelly Tours | Part-Time | In-Office

ABOUT KELLY TOURS

Kelly Tours is a leading motorcoach tour operator specializing in group travel experiences across North America and beyond. Our Group Travel Department designs memorable travel programs for schools, organizations, and leisure groups. We are seeking a Group Tour Assistant to support the General Manager of the Macon Branch with operational logistics and day-to-day administrative tasks.

This is an excellent entry-level opportunity for someone interested in charter and group tour operations.

SCHEDULE

• Part-time, in-office position
• Some weekends may be required depending on events or tours
• No remote work available

COMPENSATION & BENEFITS

• Starting pay: Hourly position of $16–$18 per hour
  

WHY JOIN KELLY TOURS?

• Entry point into the group travel and tourism industry
• Opportunity to learn tour planning, vendor negotiation, and travel operations
• Work with an established company specializing in group travel experiences
• Potential travel opportunities and career growth within the organization

If you're passionate about travel, tourism, and creating memorable group experiences, Kelly Tours may be right for you!

Work Location: In person

Requirements

POSITION OVERVIEW

We are looking for someone who can provide administrative and organizational support, including:

• Managing calendars, scheduling, and meetings
• Handling emails, correspondence, and general office communication
• Maintaining records, files, and documentation
• Assisting with invoices and other administrative paperwork
• Preparing reports, spreadsheets, and other documents
• Coordinating with drivers, other office staff, clients, vendors, and other contacts
• Assisting with day-to-day office operations and special projects
• Using Microsoft Word and Excel proficiently
• Learning and becoming proficient with our internal systems and software
• Demonstrate strong organizational skills, pay close attention to detail, possess strong communication skills, and follow-through with each task assigned
• Enter and maintain tour details in the company’s tour management software (TourStore)
• Maintain vendor contracts and confirmations in SharePoint
• Provide customer service support, including answering phones, taking reservations & payments and assisting customers when needed
• Provide backup support for office staff during vacations, sick leave, or office closures
• Assist with emergency operations support if office disruptions occur
• Travel opportunities may be available, including Tour Directing on assigned trips
• Perform additional duties as assigned by Kelly Tours management

QUALIFICATIONS

Preferred Experience

• Experience in tour operations, travel agencies, tourism, or hospitality
• Experience working with data entry and office work

Skills & Requirements

• Strong communication and organizational skills
• Comfortable working with multiple systems and databases
• High proficiency with computers and technology
• Ability to multitask in a fast-paced office environment
• Customer service mindset and attention to detail
• Willingness to attend occasional events or weekend programs