Global Tour Coordinator — Elite Travel Operations

TAG USA; Nashville (TN); Vor Ort; USD 32.000 - 46.000; Vollzeit

Zusammenfassung

TAG USA is seeking a Tour Assistant in Nashville to support our touring department with client travel management and day-to-day operations. You will collaborate with global teams to drive efficiencies, manage data, and ensure accurate processing of payments and invoices, while maintaining high service standards.

The role requires 1 year of administrative experience in a corporate setting, strong organization and communication skills, and the ability to multitask in a fast-paced environment.

Qualifikationen

• High School Diploma or equivalent.
• AA/AS or BS/BA degree preferred.
• Minimum 1 year administrative experience in corporate environment.
• Travel Industry experience preferred.
• Ability to adapt to a changing environment, to work in a pressurized and demanding environment, to work to agreed deadlines and be able to prioritize workload.
• Intermediate proficiency in Microsoft Suite.
• Strong verbal and written communication skills.
• Must be organized and detail oriented.
• Ability to work independently or within a team environment.
• Ability to accept instructions or directions and see through to completion.
• Ability to multitask.

Aufgaben

• Provide high level of assistance to touring department in all aspects of the management of client travel requirements.
• Develop competency to achieve high levels of sales, transactions, and margins. Regularly check benchmarks, activity reports, and KPI’s to ensure performance achievements match the projected plan.
• Respond to all communications and correspondence proactively, promptly, efficiently and accurately.
• Input data on movement sheets with accuracy as requested.
• Chase client folios and invoices from suppliers.
• Process credit card payment authorizations accurately as requested.
• Add transaction and service fees accurately to Majic files to charge out as necessary.
• Handle all delegated tasks within the given timeframe and communicate with members of the team to ensure thorough understanding of given tasks.
• Ensure TAG Touring procedures are followed at all times.
• Report and investigate errors or client complaints to seek satisfactory resolution.
• Perform other duties as assigned.

Kenntnisse

Verbal Communication

Written Communication

Microsoft Suite

Organization

Multitasking

Ausbildung

High School Diploma

AA/AS or BS/BA degree

Jobbeschreibung

TAG USA is seeking a Tour Assistant in Nashville to support our touring department with client travel management and day-to-day operations. You will collaborate with global teams to drive efficiencies, manage data, and ensure accurate processing of payments and invoices, while maintaining high service standards.

The role requires 1 year of administrative experience in a corporate setting, strong organization and communication skills, and the ability to multitask in a fast-paced environment.