Global Tour Operations Coordinator

TAG; New York (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Wellness/EAP program

Employee discounts

Job summary

TAG is seeking a Tour Assistant in New York City to support our growing touring department. This full-time role (40 hours per week) involves collaborating with our global teams to assist with client travel planning and daily responsibilities.

You will develop competencies in sales, transactions, and margins, while maintaining proactive communication and data accuracy in a fast-paced travel environment.

Qualifications

• Minimum 1 year of administrative experience in corporate environment.
• Travel industry experience preferred.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.

Responsibilities

• Provide high level of assistance to touring department in all aspects of the management of client travel requirements.
• Develop competency to achieve high levels of sales, transactions, and margins; monitor benchmarks and KPI reports.
• Respond to communications promptly, efficiently and accurately.
• Input data on movement sheets with accuracy.
• Chase client folios and invoices from suppliers.
• Process credit card payment authorizations accurately.
• Add transaction and service fees to files for charging.
• Handle delegated tasks within deadlines and coordinate with team members.
• Ensure touring procedures are followed; investigate errors or complaints for resolution.
• Perform other duties as assigned.

Skills

Verbal and written communication

Organized and detail oriented

Multitasking

Teamwork and independent work

Education

High School Diploma or equivalent

AA/AS or BS/BA degree (Preferred)

Tools

Microsoft Office

Job description

TAG is seeking a Tour Assistant in New York City to support our growing touring department. This full-time role (40 hours per week) involves collaborating with our global teams to assist with client travel planning and daily responsibilities.

You will develop competencies in sales, transactions, and margins, while maintaining proactive communication and data accuracy in a fast-paced travel environment.