Travel‑Heavy Robotics Field Service Engineer

Formic; San Antonio (TX); On-site; USD 40,000 - 61,000; Full time

Benefits offered by this job

Equity in Formic

Uncapped Commission

Healthcare Coverage

Life Insurance & Disability

EAP

Job summary

Formic is on a mission to reshape American manufacturing by making automation accessible to every factory. As a Robotics Field Service Engineer, you will be the front line of technical ownership across Formic’s deployed robotic cells.

You will diagnose failures, restore systems to production, perform preventative and corrective maintenance, and represent Formic directly within customer facilities. This is a hands‑on, high‑accountability role in uptime‑critical environments.

Qualifications

• 3+ years of hands-on field service experience with robotics or automation.

Responsibilities

• Perform preventive, corrective, and predictive maintenance on robotic cells.
• Respond to remote and on-site escalations and restore systems quickly.
• Provide hands-on technical support to operators and maintenance teams.
• Log service activity and spare part requirements in CMMS.
• Coordinate field scheduling with customers, vendors, and stakeholders.
• Monitor system performance remotely using Formic dashboards and fleet tools.
• Document service work, root cause analysis and follow-up actions with clarity and precision.
• Identify recurring failure patterns and elevate systemic risks for broader improvement.
• Build professional relationships with plant managers and site personnel.
• Operate with strict adherence to safety standards, including LOTO and industrial compliance.
• Participate in RCA sessions, audits, and continuous improvement initiatives.
• Continuously expand technical depth across robotics, controls, networking, and industrial systems.

Skills

Field service

Robotics

Troubleshooting

Electrical schematics

CMMS

Travel up to 80%

Documentation

Safety compliance

Customer-facing

Root cause analysis

Tools

CMMS

Job description

Formic is on a mission to reshape American manufacturing by making automation accessible to every factory. As a Robotics Field Service Engineer, you will be the front line of technical ownership across Formic’s deployed robotic cells.

You will diagnose failures, restore systems to production, perform preventative and corrective maintenance, and represent Formic directly within customer facilities. This is a hands‑on, high‑accountability role in uptime‑critical environments.