Robotics Field Service Tech – Onsite Automation & Uptime

Formic; San Antonio (TX); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Equity in Formic

Healthcare Coverage

Company-sponsored 401(k)

Job summary

Formic is seeking a hands-on Robotics Field Service Technician to join our Fleet Operations Team in the United States. You will perform preventive maintenance, execute repairs, and represent Formic at customer facilities, delivering uptime and high-quality service in fast-paced environments.

This role requires strong troubleshooting across electrical, mechanical, PLC, and robotic control systems, plus frequent travel and precise documentation of service actions.

Qualifications

• 2+ years of hands-on field service or maintenance experience in robotic or industrial automation systems.
• Solid troubleshooting skills across electrical, mechanical, PLC, or robotic control systems.
• Ability to read electrical schematics, wiring diagrams, and pneumatic drawings.
• Experience using CMMS platforms to track and report maintenance activity.
• Comfortable with local travel up to 80% and overnight travel up to 50%.

Responsibilities

• Execute scheduled preventive maintenance on robotic manufacturing cells following established checklists and procedures.
• Perform directed corrective maintenance and repairs as assigned by engineering, dispatch, or senior technicians.
• Respond to on-site service calls, follow structured troubleshooting steps, and escalate complex or unresolved issues to engineering.
• Provide hands‑on technical support to customer operators and maintenance teams.
• Log service activity, asset updates, and spare part requirements in CMMS.
• Follow assigned field schedules and coordinate day‑to‑day logistics with customers and internal stakeholders.
• Monitor system performance using Formic dashboards and fleet tools, and report anomalies to engineering.
• Document service work and follow‑up actions with clarity and precision.
• Flag recurring issues or failure patterns to engineering for further investigation.
• Build professional, trusted relationships with plant managers and site personnel.
• Operate with strict adherence to safety standards, including LOTO and industrial compliance.
• Support RCA sessions, audits, and continuous improvement initiatives as directed.

Job description

Formic is seeking a hands-on Robotics Field Service Technician to join our Fleet Operations Team in the United States. You will perform preventive maintenance, execute repairs, and represent Formic at customer facilities, delivering uptime and high-quality service in fast-paced environments.

This role requires strong troubleshooting across electrical, mechanical, PLC, and robotic control systems, plus frequent travel and precise documentation of service actions.