Robotics Field Service Engineer - Travel‑Heavy

Formic Technologies; Waco (TX); On-site; USD 40,000 - 61,000; Full time

Benefits offered by this job

Equity in Formic

Comprehensive healthcare coverage

Home office stipend

401(k) plan

Job summary

Formic is hiring a Robotics Field Service Engineer to be the front line of technical ownership across deployed robotic cells. You will diagnose failures, restore production, perform preventative and corrective maintenance, and represent Formic at customer facilities.

This hands-on role requires strong troubleshooting, calm execution during production interruptions, and thorough documentation. Expect significant travel and a critical impact on fleet reliability and customer satisfaction.

Qualifications

• 3+ years field service experience in robotics or industrial automation.
• Ability to read electrical schematics, wiring diagrams, and pneumatic drawings.
• Experience using CMMS platforms to track and report maintenance activity.
• Willingness to travel locally up to 80% and overnight up to 50%.

Responsibilities

• Perform preventative, corrective, and predictive maintenance on robotic manufacturing cells.
• Respond to remote and on-site escalations, diagnose root causes, and restore systems quickly.
• Provide hands‑on technical support to customer operators and maintenance teams.
• Log service activity, asset updates, and spare part requirements in CMMS.
• Coordinate field scheduling and support with customers, vendors, and internal stakeholders.
• Monitor system performance remotely using Formic dashboards and fleet tools.
• Document service work, root cause analysis, and follow‑up actions with clarity and precision.
• Identify recurring failure patterns and elevate systemic risks for broader improvement.
• Build professional, trusted relationships with plant managers and site personnel.
• Operate with strict adherence to safety standards, including LOTO and industrial compliance.
• Participate in RCA sessions, audits, and continuous improvement initiatives.
• Continuously expand technical depth across robotics, controls, networking, and industrial systems

Skills

Field service

Troubleshooting

Electrical schematics

CMMS usage

Travel up to 80%

Clear communication

Tools

CMMS software

Job description

Formic is hiring a Robotics Field Service Engineer to be the front line of technical ownership across deployed robotic cells. You will diagnose failures, restore production, perform preventative and corrective maintenance, and represent Formic at customer facilities.

This hands-on role requires strong troubleshooting, calm execution during production interruptions, and thorough documentation. Expect significant travel and a critical impact on fleet reliability and customer satisfaction.