Robotics Field Service Engineer: Drive Uptime & Growth

Formic; Waco (TX); On-site; USD 40,000 - 61,000; Full time

Benefits offered by this job

Equity in Formic

Healthcare coverage

401(k) plan

Home Office Stipend

Paid Time Off

Job summary

Formic is seeking a Robotics Field Service Engineer to be the front line of technical ownership across Formic’s deployed robotic cells. You will diagnose failures, restore systems to production, and provide hands-on maintenance in uptime‑critical environments.

This on-site role requires strong troubleshooting across electrical, mechanical, PLC, and robotic control systems, plus travel up to 80% locally and 50% overnight. You will document work clearly to support fleet performance.

Qualifications

• 3+ years of hands-on field service experience supporting robotic or industrial automation systems.
• Strong troubleshooting skills across electrical, mechanical, PLC, or robotic control systems.
• Ability to read electrical schematics, wiring diagrams, and pneumatic drawings.
• Experience using CMMS platforms to track and report maintenance activity.
• Comfortable with local travel up to 80% and overnight travel up to 50%.
• Clear written and verbal communicator capable of producing structured service documentation.
• Demonstrated commitment to safety and disciplined field execution.

Responsibilities

• Perform preventative, corrective, and predictive maintenance on robotic manufacturing cells
• Respond to remote and on-site escalations, diagnose root causes, and restore systems quickly
• Provide hands-on technical support to customer operators and maintenance teams
• Log service activity, asset updates, and spare part requirements in CMMS
• Coordinate field scheduling and support with customers, vendors, and internal stakeholders
• Monitor system performance remotely using Formic dashboards and fleet tools
• Document service work, root cause analysis, and follow-up actions with clarity and precision
• Identify recurring failure patterns and elevate systemic risks for broader improvement
• Build professional, trusted relationships with plant managers and site personnel
• Operate with strict adherence to safety standards, including LOTO and industrial compliance
• Participate in RCA sessions, audits, and continuous improvement initiatives
• Continuously expand technical depth across robotics, controls, networking, and industrial systems

Skills

Field service

Troubleshooting

Schematic reading

CMMS

Travel readiness

Communication

Safety awareness

Tools

CMMS

Job description

Formic is seeking a Robotics Field Service Engineer to be the front line of technical ownership across Formic’s deployed robotic cells. You will diagnose failures, restore systems to production, and provide hands-on maintenance in uptime‑critical environments.

This on-site role requires strong troubleshooting across electrical, mechanical, PLC, and robotic control systems, plus travel up to 80% locally and 50% overnight. You will document work clearly to support fleet performance.