Travel Biometric Technician – USCIS Support

Amentum company; Dallas, Northern (TX, KY); Hybrid; USD 50,971,000 - 56,482,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

401(k) retirement plan

Job summary

Amentum seeks an Offsite Biometric Technician to support USCIS ASC operations by traveling to applicant locations to complete mobile biometrics. When not traveling, you’ll work onsite at the Application Support Center, with full training provided by Amentum.

You will join a team responsible for biometric registration, ensuring accuracy, security, and excellent customer service while adapting to diverse environments and schedules.

Qualifications

• Must be able to obtain and maintain a government issued suitability clearance (US Citizenship required).
• Must have a valid driver’s license.
• Local travel 50%-100% of the time; may travel outside ASC site area up to 100%.
• Regular travel to multiple locations including nursing homes, hospitals, etc.
• Ability to stand and walk up to 75% of shift; work in varied environments.
• Demonstrated customer service skills; ability to type and use basic computer skills.
• Act as the primary independent point of contact with customers; maintain confidentiality.
• Carry/transport up to 30 lbs.

Responsibilities

• Process applicants for biometrics capture.
• Assist applicants with ASC processing forms.
• Review immigration and biometrics documentation.
• Perform biometrics processing (fingerprints, photos, signatures).
• Maintain accuracy and a 98% efficiency rating.
• Provide high level of customer service to applicants.
• Track processing time for each applicant.
• Safeguard documents and perform administrative duties as needed.
• Cover roles of Receptionist/Biometric Technician/Site Supervisor as needed.

Skills

Customer service

Communication

Computer skills

Public interaction

Confidentiality

Adaptability

Physical endurance

Education

High School Diploma or equivalent

Job description

Amentum seeks an Offsite Biometric Technician to support USCIS ASC operations by traveling to applicant locations to complete mobile biometrics. When not traveling, you’ll work onsite at the Application Support Center, with full training provided by Amentum.

You will join a team responsible for biometric registration, ensuring accuracy, security, and excellent customer service while adapting to diverse environments and schedules.