Trauma Orthopedics Sales Associate (Commission)

6032-DePuy Synthes Sales, Inc. Legal Entity; West Chester (Chester County); On-site; USD 60,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

401(k) Plan

Paid Time Off

Job summary

DePuy Synthes Sales, Inc. is seeking a Sales Associate to support the Cleveland, OH territory. The role focuses on clinical and customer support in hospitals, assisting surgeons in the operating room, and delivering solutions across the orthopaedics portfolio.

The position emphasizes relationship-building with surgeons and accounts, workflow optimization, and accurate sales reporting. Willingness to travel and a valid US driver's license are required.

Qualifications

• Bachelor’s Degree or Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional and/or related experience or Minimum of 4 years of professional and/or related experience or Recently transitioned from Active Military Duty
• The ability to work in a lab/operating room environment.
• A valid driver's license issued in the United States
• The ability to travel which may include weekend and/or overnight travel.
• Residence in or willingness to relocate to the posted territory.
• Strong interpersonal communication, negotiation, influencing, strategic thinking, problem solving, and business acumen skills required.
• A qualified candidate will be efficient, organized, self-motivated, positive and pro-active
• Strong technical product knowledge of surgical instruments, procedures, protocols and solutions preferred

Responsibilities

• Assist DePuy Synthes sales organization in retaining and supporting further penetration with existing customers, while supporting product conversions with new customers.
• Assist in the attainment of established sales goals including market share objectives in prescribed territory.
• Apply knowledge of sales process, product portfolio and customer knowledge to improve sales outcomes.
• Guide and assist surgeons in the operating room through their clinical and product knowledge.
• Use product knowledge to present, demonstrate, and ensure proper utilization of DePuy Synthes products
• Support customers by attending surgeries, assuring that the proper equipment is available and performing, including ways to optimize trays;
• Provide Operating Room and Sterile Processing Department consultation
• Troubleshoot and provide other technical assistance; handle customer requests, effectively manage hospital billing, create/close purchase orders
• Share key customer, procedural and marketplace insights with other sales, clinical, marketing and strategic account teams to improve on solutions/service levels.
• Prepare sales reports and documents as required
• Maintenance, tracking and effective deployment of equipment, and assets throughout assigned area ensuring product availability.
• Ensure all promotional materials are maintained in a presentable manner.
• Ensure DePuy Synthes Services and offering meet highest quality standards.
• Focus on customer satisfaction and retention; and improving the customers’ insights into DePuy Synthes tangible and non-tangible value proposition and solutions.
• Differentiate DPS’s products versus competition by providing the customer unique insights.

Skills

Interpersonal communication

Negotiation

Influencing

Strategic thinking

Problem solving

Business acumen

Account management

Education

Bachelor's or Associate degree or Medical Certification

Job description

DePuy Synthes Sales, Inc. is seeking a Sales Associate to support the Cleveland, OH territory. The role focuses on clinical and customer support in hospitals, assisting surgeons in the operating room, and delivering solutions across the orthopaedics portfolio.

The position emphasizes relationship-building with surgeons and accounts, workflow optimization, and accurate sales reporting. Willingness to travel and a valid US driver's license are required.