Trauma-Informed Youth Diversion Clerk

Texas Panhandle Mental Health; Amarillo (TX); On-site; USD 29,000 - 35,000; Full time

Benefits offered by this job

Student Loan Forgiveness

Low-Cost Healthcare

Retirement Match

Generous PTO & Holidays

Life & Disability Insurance

Job summary

Texas Panhandle Centers is seeking a Clerk (1420) to provide trauma-informed clerical support in the Family & Youth Diversion program across Amarillo. This full-time role manages front desk tasks, schedules appointments, answers calls, and helps families access services. Salary is $15.66 per hour.

The organization offers PSLF, low-cost healthcare, retirement matching, generous PTO, and life insurance. Candidates should have a High School Diploma or GED, college coursework or ABLE, clerical

Qualifications

• High School Diploma or GED is required.
• One semester (12 credit hours) of accredited college work, OR ABLE qualifying score.
• 6 months of clerical work experience.
• Basic computer skills in Microsoft Office.

Responsibilities

• Maintain front desk communications with trauma-informed language.
• Maintain the front desk at the Children’s Behavioral Health department.
• Schedule appointments and answer phone calls.
• Complete financial assessments and assist families accessing services.
• Work with team to ensure data components are completed.
• Organize daily tasks to support grant measures.
• Adhere to Code of Conduct and report concerns as needed.

Skills

Bilingual

Education

High School Diploma or GED

One semester college coursework or ABLE

Tools

Microsoft Office

Job description

Texas Panhandle Centers is seeking a Clerk (1420) to provide trauma-informed clerical support in the Family & Youth Diversion program across Amarillo. This full-time role manages front desk tasks, schedules appointments, answers calls, and helps families access services. Salary is $15.66 per hour.

The organization offers PSLF, low-cost healthcare, retirement matching, generous PTO, and life insurance. Candidates should have a High School Diploma or GED, college coursework or ABLE, clerical