Clerk - Youth Diversion (1420)

Texas Panhandle Mental Health; Amarillo (TX); On-site; USD 29,000 - 35,000; Full time

Benefits offered by this job

Student Loan Forgiveness

Low-Cost Healthcare

Retirement Match

Generous PTO & Holidays

Life & Disability Insurance

Job summary

Texas Panhandle Centers is seeking a Clerk (1420) to provide trauma-informed clerical support in the Family & Youth Diversion program across Amarillo. This full-time role manages front desk tasks, schedules appointments, answers calls, and helps families access services. Salary is $15.66 per hour.

The organization offers PSLF, low-cost healthcare, retirement matching, generous PTO, and life insurance. Candidates should have a High School Diploma or GED, college coursework or ABLE, clerical

Qualifications

• High School Diploma or GED is required.
• One semester (12 credit hours) of accredited college work, OR ABLE qualifying score.
• 6 months of clerical work experience.
• Basic computer skills in Microsoft Office.

Responsibilities

• Maintain front desk communications with trauma-informed language.
• Maintain the front desk at the Children’s Behavioral Health department.
• Schedule appointments and answer phone calls.
• Complete financial assessments and assist families accessing services.
• Work with team to ensure data components are completed.
• Organize daily tasks to support grant measures.
• Adhere to Code of Conduct and report concerns as needed.

Skills

Bilingual

Education

High School Diploma or GED

One semester college coursework or ABLE

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Amarillo, TX, US

2 days ago Requisition ID: 1459

Program: Youth Diversion

Location: Amarillo, TX

Salary:$15.66 / hour

Job Type: Full-Time

Why Join Texas Panhandle Centers (TPC)?

At TPC, passion and meaningful work are rewarded. As a 501(c)(3) non-profit behavioral health (BH) and intellectual & developmental disability (IDD) provider, we offer a supportive environment where you truly make a difference in your community.

• Student Loan Forgiveness: 501(c)(3) designation qualifies employees for Public Service Loan Forgiveness (PSLF).
• Low-Cost Healthcare: Urgent Care visits for a low $10 co-pay, Teladoc (100% free for household), plus comprehensive Medical, Dental, & Vision.
• Retirement Match: Automatic 1% enrollment into a 457 Plan, plus up to 6% Employer Match in 403(b)/457 Plan.
• Generous PTO & Holidays: PTO accrual, standard holidays, PLUS 3 annual Floating Holidays (Mental Health, Celebrate Diversity, and Day to Remember).
• Life & Disability Insurance: Employer-paid life insurance (1.5x annual salary) and optional supplemental coverage.

Texas Panhandle Centers is seeking a Clerk (1420) to deliver trauma-informed care and clerical support functions in the Family & Youth Diversion program for clients across Amarillo and the surrounding service area of the Texas Panhandle.

Key Responsibilities:

• Maintain ethical and professional communications at all times using respectful trauma-informed care language.
• Maintaining the front desk at TPC's Children's Behavioral Health department.
• Schedule appointments and answer phone calls.
• Complete financial assessments and assist families when accessing services within the program.
• Work with team members to ensure all data components are completed.
• Organize daily tasks to support the required grant measures within the program.
• Adhere to TPC Business Code of Conduct and report concerns if ethical and/or business standards defined in the code are compromised.

Qualifications & Credentials:

• High School Diploma or GED.
• One semester (12 credit hours) of accredited college work, OR a minimum of 8 th grade reading comprehension level as evidenced by a qualifying score on the Adult Basic Learning Examination (ABLE).
• 6 months of clerical work experience.
• Basic computer skills in Microsoft Office.
• Valid Texas Driver’s License with an insurable driving record.
• At least 18 years of age.
• Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement can be found in Informational Documents .

Preferred Qualifications:

• Bilingual (English/Spanish) is a strong plus.

Texas Panhandle Centers is an Equal Opportunity Employer.