Clerk - Youth Diversion (1420)

Texas-Panhandle-Centers; Amarillo (TX); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Public Service Loan Forgiveness (PSLF)

Job summary

Texas Panhandle Centers in Amarillo, TX seeks a Clerk (1420) to deliver trauma-informed clerical support in the Family & Youth Diversion program for clients across Amarillo and the Texas Panhandle.

The role includes front desk duties, scheduling, data entry and assisting families with services; a High School Diploma or GED and basic computer skills are required; bilingual (English/Spanish) is a strong plus.

Qualifications

• High School Diploma or GED is required.
• 1 semester of accredited college work or ABLE score.

Responsibilities

• Maintain front desk at the Children’s Behavioral Health department.
• Schedule appointments and answer phone calls.
• Complete financial assessments and assist families with services.
• Work with team to ensure data components are complete.
• Organize daily tasks to support required grant measures.

Education

High School Diploma or GED

24 credits/1 semester college

Clerical work experience

Basic computer skills (MS Office)

Valid Texas Driver’s License

18 years of age

2FA (2-factor authentication)

Job description

Full Time Amarillo, TX, US

Program: Youth Diversion

Location: Amarillo, TX

Salary:$15.66 / hour

Job Type: Full-Time

Why Join Texas Panhandle Centers (TPC)?

At TPC, passion and meaningful work are rewarded. As a 501(c)(3) non-profit behavioral health (BH) and intellectual & developmental disability (IDD) provider, we offer a supportive environment where you truly make a difference in your community.

• Student Loan Forgiveness: 501(c)(3) designation qualifies employees for Public Service Loan Forgiveness (PSLF).
• Low-Cost Healthcare: Urgent Care visits for a low $10 co-pay, Teladoc (100% free for household), plus comprehensive Medical, Dental, & Vision.
• Retirement Match: Automatic 1% enrollment into a 457 Plan, plus up to 6% Employer Match in 403(b)/457 Plan.
• Generous PTO & Holidays: PTO accrual, standard holidays, PLUS 3 annual Floating Holidays (Mental Health, Celebrate Diversity, and Day to Remember).
• Life & Disability Insurance: Employer-paid life insurance (1.5x annual salary) and optional supplemental coverage.

Texas Panhandle Centers is seeking a Clerk (1420) to deliver trauma-informed care and clerical support functions in the Family & Youth Diversion program for clients across Amarillo and the surrounding service area of the Texas Panhandle.

Key Responsibilities:

• Maintain ethical and professional communications at all times using respectful trauma-informed care language.
• Maintaining the front desk at TPC’s Children's Behavioral Health department.
• Schedule appointments and answer phone calls.
• Complete financial assessments and assist families when accessing services within the program.
• Work with team members to ensure all data components are completed.
• Organize daily tasks to support the required grant measures within the program.
• Adhere to TPC Business Code of Conduct and report concerns if ethical and/or business standards defined in the code are compromised.

Qualifications & Credentials:

• High School Diploma or GED.
• One semester (12 credit hours) of accredited college work, OR a minimum of 8 th grade reading comprehension level as evidenced by a qualifying score on the Adult Basic Learning Examination (ABLE).
• 6 months of clerical work experience.
• Basic computer skills in Microsoft Office.
• Valid Texas Driver’s License with an insurable driving record.
• At least 18 years of age.
• Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement can be found in Informational Documents .

Preferred Qualifications:

• Bilingual (English/Spanish) is a strong plus.

Texas Panhandle Centers is an Equal Opportunity Employer.