Trauma-Informed Diversion Center Technician

Texas Panhandle Centers; Amarillo (TX); On-site; USD 20,664 - 24,796; Full time

Benefits offered by this job

501(c)(3) designation

Low co‑pay health benefits

Retirement plan (457/403b)

Paid time off

Floating holidays

Teladoc

EAP

Job summary

Texas Panhandle Centers in Amarillo, TX is hiring for a full-time role at the Diversion Center. You will engage individuals in crisis with trauma-informed, person-centered care and work with a multidisciplinary team to meet their needs.

Responsibilities include building rapport, ensuring a safe environment, transport and meals for clients, and adherence to the organization’s code of conduct. Requires a high school diploma or GED and Texas driver’s license.

Qualifications

• High school diploma or GED
• One semester (12 credit hours) of accredited college work; or minimum of eighth grade reading comprehension level as evidenced by score on the ABLE test
• Must be able to maintain composure in a crisis situation
• Must be willing to work with Law Enforcement, TPC staff across all programs, and other community stakeholders
• Employees may be required to utilize their personal mobile phones for 2FA. Full statement under Informational Documents: www.texaspanhandlecenters.org/careers
• Must have a valid Texas driver’s license and be insurable under agency vehicle policy
• Must be 18 years of age or older

Responsibilities

• Maintain ethical and professional communications using Trauma-Informed Care language
• Serve individuals with mental health and substance use symptoms with criminal justice involvement
• Initial engagement with individuals served through the Diversion Center using trauma-informed, person-centered approach
• Build rapid rapport and establish trusting relationships with clients in crisis situations
• Collaborate with a multidisciplinary Diversion Center team to meet client needs
• Maintain safe, clean environment and assist with transport and meal preparation as needed
• Adhere to TPC Code of Conduct and report concerns when standards are compromised

Skills

Trauma-informed care

Education

High school diploma or GED

One semester college coursework or ABLE test

Job description

Texas Panhandle Centers in Amarillo, TX is hiring for a full-time role at the Diversion Center. You will engage individuals in crisis with trauma-informed, person-centered care and work with a multidisciplinary team to meet their needs.

Responsibilities include building rapport, ensuring a safe environment, transport and meals for clients, and adherence to the organization’s code of conduct. Requires a high school diploma or GED and Texas driver’s license.