Trauma-Informed Shelter Program Assistant (Evenings)

Compass Housing Alliance; Seattle (WA); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Medical/Vision/Dental Insurance

Orca Transportation Card

Retirement Plan

Paid Time Off (PTO)

Floating holiday leave

Holiday work pay

Job summary

Compass Housing Alliance seeks a Program Assistant in Seattle to monitor activity, support guests, and maintain a safe environment. You will collaborate with staff to address needs, assist with meals and activities, and help connect guests to housing resources.

This unionized role emphasizes trauma-informed approach and strong English communication. Starting with full-time hours, the role offers a comprehensive benefits package and opportunities to contribute to housing stability for individuals

Qualifications

• Experience using trauma-informed practices and handling crisis situations.
• Ability to de-escalate conflicts and provide appropriate interventions.
• Comfort working with diverse populations in a shelter/human services environment.
• Fluent reading/writing English required; strong communication skills.

Responsibilities

• Provide trauma-informed monitoring to ensure safety, security, and comfort for guests/residents/participants and staff.
• Mediate conflicts and perform de-escalation and crisis intervention; refer to necessary services.
• Assist in program activities including meals, laundry, and group activities.
• Engage guests to assess needs and provide immediate information and referrals.
• Respond to issues as directed by program management and property management.
• Log actions/incidents and report to Program Coordinator/Manager.

Skills

Trauma-informed approach

De-escalation

Crisis intervention

Conflict mediation

Team collaboration

English literacy

Job description

Compass Housing Alliance seeks a Program Assistant in Seattle to monitor activity, support guests, and maintain a safe environment. You will collaborate with staff to address needs, assist with meals and activities, and help connect guests to housing resources.

This unionized role emphasizes trauma-informed approach and strong English communication. Starting with full-time hours, the role offers a comprehensive benefits package and opportunities to contribute to housing stability for individuals