Trauma-Informed Shelter Advocate

UNAVAILABLE; New York (NY); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Benefits package

Health and wellness resources

Generous PTO

Professional development

Job summary

S:US is seeking a Residential Specialist for their Bronx families shelter, located at E. 178 Street, Bronx, NY 10457. The role focuses on welcoming residents, promoting person-centered services, and ensuring safety around the clock.

The ideal candidate has 3+ years in social services, trauma-informed practice, and strong communication. The position offers a comprehensive benefits package and opportunities for professional development at a responsive shelter.

Qualifications

• Associate degree or higher in human services with 3+ years' social service experience.
• F-02 certification is required.
• Security license required or may be obtained within 6 months of hire.
• Trauma-informed, client-centered approach with anti-oppressive lens.
• Use neutral, non-judgmental language when interacting with residents.
• Must be flexible with schedule and able to respond to crises professionally.
• Experience with homelessness, substance misuse, harm reduction; knowledge of LGBTQ, HIV/AIDS, elderly, and disabilities.

Responsibilities

• Conduct regular rounds to ensure safety and residents' wellbeing.
• Enter activity logs and shift notes promptly and accurately.
• Complete admissions paperwork.
• Escort residents to services and housing referrals.
• Meet with Shift Supervisor for supervision and guidance.
• Plan and/or lead self-care and social activities for residents.
• Coordinate meals and support food services.
• Attend trainings and agency meetings as needed.

Skills

Effective written and oral comms

Computer proficiency

Lifting up to 15 lbs

Basic First Aid

Naloxone certification

Bi-lingual communication

Valid driver’s license

Education

Associate Degree in Human Services or High Diploma or GED

F-02 certification

Job description

S:US is seeking a Residential Specialist for their Bronx families shelter, located at E. 178 Street, Bronx, NY 10457. The role focuses on welcoming residents, promoting person-centered services, and ensuring safety around the clock.

The ideal candidate has 3+ years in social services, trauma-informed practice, and strong communication. The position offers a comprehensive benefits package and opportunities for professional development at a responsive shelter.