24/7 Shelter Care & Safety Specialist

S:US; New York (NY); On-site; USD 35,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

403(b)

FSAs

Disability insurance

Paid vacations

Holidays

Transportation plan

Job summary

S:US seeks a Residential Specialist for its women’s shelter in Manhattan. You will provide a warm, compassionate welcome, promote person-centered services, and support independence for shelter residents 24/7. The role requires strong empathy, integrity, and clear communication to ensure safety and wellbeing.

Based at West 135th Street NY 10030, you will handle admissions, coordinate meals, and assist with services and housing referrals while participating in trainings and team supervision.

Qualifications

• Effective written and oral communication skills.
• Proficiency with computer-based programs and typing.
• Must be able to lift up to 15 lbs.
• F80 and F02 certifications.
• Basic First Aid and Naloxone certification.
• Valid driver’s license; bilingual skills preferred.
• Food Handler license preferred.

Responsibilities

• Conduct regular rounds to ensure safety and residents' wellbeing.
• Enter activity logs and shift notes timely and accurately.
• Complete admissions paperwork.
• Escort residents to services and activities outside the facility.
• Meet with Shift Supervisor for supervision.
• Plan and conduct self-care and social activities for residents; lead Resident Support groups.
• Coordinate with case managers regularly on tasks.
• Provide program orientation and clerical support as needed.
• Follow emergency procedures including fire drills.
• Attend trainings and agency meetings.

Skills

Effective communication

Computer literacy

Flexible schedule

Crisis communication

Bilingual communication

Education

Associate Degree in Human Services or High Diploma or GED

Tools

First Aid Certification

Naloxone training

Driver’s license

Job description

S:US seeks a Residential Specialist for its women’s shelter in Manhattan. You will provide a warm, compassionate welcome, promote person-centered services, and support independence for shelter residents 24/7. The role requires strong empathy, integrity, and clear communication to ensure safety and wellbeing.

Based at West 135th Street NY 10030, you will handle admissions, coordinate meals, and assist with services and housing referrals while participating in trainings and team supervision.