Trauma-Informed Client Services Coordinator

Community Medical Services; Fargo (ND); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Subsidized medical insurance

Dental insurance

Vision insurance

Health savings account

Short and long-term disability

Life insurance

Paid sick time

Paid vacation time

Paid holidays time

401K retirement plan with match

Tuition reimbursement

CME reimbursement

Employee assistance program

Ongoing professional development

Job summary

Community Medical Services (CMS) is seeking a Client Services Coordinator to be the welcoming face of our clinic in Fargo, ND. Under the supervision of the Clinic Manager, you will greet clients and visitors with professionalism, compassion, and a trauma-informed approach while coordinating client care.

This full-time position offers a Monday–Friday 6am–2pm schedule with every other Saturday 7am-2pm, and a pay rate of $20–$21 per hour.

Qualifications

• High School Diploma or GED required.
• 1+ years of customer service experience required.
• 1+ years of front desk experience preferred in hospital/front-desk settings.

Responsibilities

• Greets clients in person and by phone in a professional manner.
• Manages high-volume patient flow in a fast-paced clinic.
• Schedules appointments using electronic scheduling system.
• Verifies insurance eligibility and processes billing in EHR.
• Maintains welcoming lobby and reception area, ensuring cleanliness.

Skills

Clear communication

Customer service

Front desk experience

HIPAA compliance

Education

High School Diploma/GED

Tools

Electronic Health Record

Microsoft Office

Job description

Community Medical Services (CMS) is seeking a Client Services Coordinator to be the welcoming face of our clinic in Fargo, ND. Under the supervision of the Clinic Manager, you will greet clients and visitors with professionalism, compassion, and a trauma-informed approach while coordinating client care.

This full-time position offers a Monday–Friday 6am–2pm schedule with every other Saturday 7am-2pm, and a pay rate of $20–$21 per hour.