Trauma-Informed Career Services Case Manager

SIJCC; New York (NY); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

LTD/STD/Life Insurance

Pension/403B

Generous paid time off

Job summary

The Jewish Community Center of Staten Island (JCCSI) seeks a Career Services Case Manager (CRED) to provide case management, encourage participant engagement, and help individuals navigate social and legal systems to access resources for long-term stability.

Based in Staten Island, the role focuses on Community Workforce programs, Career Readiness, Employment, and Development, offering pathways, training, job placement, and economic mobility for residents.

Qualifications

• Successful experience supporting and demonstrated understanding of social service needs of the CRED target population: under/unemployed adults 18-40, involved in the criminal justice system or impacted by community violence
• Demonstrated experience supporting case loads
• Demonstrated knowledge of social services/benefits and entitlements
• Case management experience
• Demonstrated cultural competence
• Excellent communication skills
• Bachelor's degree in social work or a related field and experience working with City systems such as public assistance, child welfare, education, and housing; or
• Associate's degree and experience working with City systems such as public assistance, child welfare, education, and housing; or
• At least three (3) years successful experience in providing case management/counseling and working with City systems such as public assistance, child welfare, education, and housing.

Responsibilities

• Devise and administer service needs assessment, identifying supportive services or other needs a participant needs to be successful in the program, for each participant.
• Work with Mental Health Professional and referral agencies as needed.
• Provide case management and encourage participant engagement and retention.
• Leverage knowledge of benefits and entitlements and ability to navigate complex systems and agencies to assist participants in obtaining resources to successfully complete training.
• Connect participants to JCC departments and external agencies that may provide tools and resources to assist participants to successfully complete training.
• Work with participants to identify and work through barriers to program completion.
• Work with participants to track progress made towards goals.
• Escalate cases as appropriate to program mental health professional.
• Work seamlessly with broader CRED team to provide holistic support to all participants.
• All other tasks as administered by supervisor.

Job description

The Jewish Community Center of Staten Island (JCCSI) seeks a Career Services Case Manager (CRED) to provide case management, encourage participant engagement, and help individuals navigate social and legal systems to access resources for long-term stability.

Based in Staten Island, the role focuses on Community Workforce programs, Career Readiness, Employment, and Development, offering pathways, training, job placement, and economic mobility for residents.