Trauma-Informed Administrative Program Supervisor

Access; Medford (OR); On-site; USD 55,000 - 75,000; Full time

Job summary

ACCESS in Medford, OR is seeking an Administrative Program Supervisor to oversee a multidisciplinary team and provide administrative support to program leadership. The role includes screening, intake, and coordinating housing stabilization and resource navigation for participants.

The ideal candidate will have trauma-informed practice experience, strong Excel and data reporting skills, and the ability to supervise staff, manage referrals, and ensure program compliance with HMIS and state/federal

Qualifications

• Bachelor’s degree in social services or related field.
• Minimum of two years supervisory experience in a complex environment.
• Experience addressing homelessness, mental health, trauma, and related challenges.
• Proficiency in Microsoft Office and data reporting tools (Excel preferred).
• Ability to work with vulnerable populations with professionalism and confidentiality.

Responsibilities

• Directly supervise staff to ensure equitable screening and intake processes.
• Approve intakes and assign cases for peer support services.
• Ensure program support processes are defined, documented and followed.
• Collaborate on development and evaluation of housing stabilization initiatives.
• Train staff on trauma-informed service delivery and best practices.
• Participate in hiring, planning, and directing staff work assignments.
• Monitor HMIS data entry and generate reports to assess program impact.
• Oversee budgeting, spend tracking, and program metrics for compliance.
• Coordinate referrals to substance abuse treatment, care, and community resources.

Skills

Supervisory experience

Excel

Microsoft Office

Trauma-informed approach

Data entry

Strong communication

Education

Bachelor’s degree in social services

Tools

HMIS

Microsoft Office

Job description

ACCESS in Medford, OR is seeking an Administrative Program Supervisor to oversee a multidisciplinary team and provide administrative support to program leadership. The role includes screening, intake, and coordinating housing stabilization and resource navigation for participants.

The ideal candidate will have trauma-informed practice experience, strong Excel and data reporting skills, and the ability to supervise staff, manage referrals, and ensure program compliance with HMIS and state/federal