Housing Retention Support & Admin Specialist

Access; Medford (OR); On-site; USD 35,000 - 52,000; Full time

Job summary

Access in Medford, OR is seeking a Program Support Specialist to assist the Housing Retention program staff. You will perform general office tasks, data entry, file review and eligibility screening, reporting to the Program Supervisor and Department Director.

The role requires strong organizational skills, attention to detail, confidentiality, and the ability to work both independently and with others. Experience with Microsoft Office and web-based apps is expected; bilingual English/Spanish is

Qualifications

• Six months’ experience with administrative duties.
• Excellent computer skills including Microsoft Office products.
• Ability to maintain participant and interdepartmental confidentiality.
• Strong written and verbal communication skills.
• Able to work independently and with others.

Responsibilities

• Input accurate information into multiple databases in a timely manner.
• Provide administrative support to the Housing Retention staff.
• Assemble and maintain files and create documents for staff.
• Review documents for data entry errors and communicate findings.
• Interview and screen participants to determine eligibility for assistance programs.
• Coordinate referrals with other departments and agencies.
• Answer and return calls from the rental line promptly.
• Complete other duties and special projects as assigned.

Skills

Multitasking

Attention to detail

Interpersonal skills

Written and verbal communication

Confidentiality

Tools

Microsoft Office

Web-based applications

Job description

Access in Medford, OR is seeking a Program Support Specialist to assist the Housing Retention program staff. You will perform general office tasks, data entry, file review and eligibility screening, reporting to the Program Supervisor and Department Director.

The role requires strong organizational skills, attention to detail, confidentiality, and the ability to work both independently and with others. Experience with Microsoft Office and web-based apps is expected; bilingual English/Spanish is