Housing Programs Supervisor - Trauma-Informed Lead

Just Compassion of East Washington County; Eugene (OR); On-site; USD 52,000 - 76,000; Full time

Job summary

Just Compassion of East Washington County is seeking a Program Supervisor to oversee daily operations of housing and supportive service programs, including HRSN, tenancy supports, and housing case management. You will supervise frontline staff, ensure program compliance, and promote high-quality service delivery for participants.

The role collaborates with leadership, CCOs, and community partners to support performance, documentation, billing readiness, and continuous improvement.

Qualifications

• Minimum of one (1) year of supervisory or leadership experience in a nonprofit, healthcare, housing, or human services setting.
• Strong communication, organizational, and problem-solving skills.
• Experience supervising staff, coordinating services, or leading program operations.
• Ability to manage multiple priorities and adapt to changing program needs.
• Commitment to trauma-informed care, housing-first principles, and equitable service delivery.

Responsibilities

• Provides supervision, coaching, and support to frontline staff delivering housing and supportive services.
• Ensures compliance with program requirements, documentation standards, and organizational policies.
• Supports quality service delivery, participant outcomes, and ongoing program development.
• Collaborate with administrative staff to support quality assurance processes and billing readiness.
• Participate in strategic planning and organizational initiatives.
• Apply trauma-informed care, housing-first practices across operations.
• Serve as liaison with Coordinated Care Organizations (CCOs), healthcare partners, and community organizations.

Skills

Supervisory experience

Communication skills

Organizational skills

Problem-solving

Collaboration

Education

Bachelor's degree in Social Work, Public Administration, Healthcare Administration, Human Services, or related field

Two or more years supervisory experience

Job description

Just Compassion of East Washington County is seeking a Program Supervisor to oversee daily operations of housing and supportive service programs, including HRSN, tenancy supports, and housing case management. You will supervise frontline staff, ensure program compliance, and promote high-quality service delivery for participants.

The role collaborates with leadership, CCOs, and community partners to support performance, documentation, billing readiness, and continuous improvement.