Transportation Customer Support Specialist

Premier Transportation Services; Texas; On-site; USD 36,000 - 60,000; Full time

Job summary

Premier Transportation Services in Dallas, Texas, is seeking a customer service oriented professional to field inbound calls and emails, booking transportation solutions that meet client needs and expectations. You will maintain pricing integrity, adhere to company protocols, and respond promptly to inquiries in a fast-paced environment.

The role emphasizes world-class service, a positive telephone demeanor, and the ability to handle high volumes while staying flexible with scheduling and

Qualifications

• Technical proficiency with computers (Microsoft) and phones.
• Strong written and verbal communication skills.
• Prior transportation, event, or hospitality sales experience is helpful.
• Schedule flexibility is valued.
• Knowledge of DFW Metroplex geography is helpful.

Responsibilities

• Field inbound calls and emails and book solutions meeting client transportation needs and expectations.
• Maintain pricing and logistical integrity to ensure win-win outcomes.
• Adhere to company protocols and methodology.
• Respond to client inquiries in a timely and professional manner.

Skills

Written communication

Verbal communication

Telephone skills

Customer service

Job description

Premier Transportation Services in Dallas, Texas, is seeking a customer service oriented professional to field inbound calls and emails, booking transportation solutions that meet client needs and expectations. You will maintain pricing integrity, adhere to company protocols, and respond promptly to inquiries in a fast-paced environment.

The role emphasizes world-class service, a positive telephone demeanor, and the ability to handle high volumes while staying flexible with scheduling and