Intermodal Customer Service Specialist Dallas (Weekend)

W.W.Rowland Trucking Co., Inc.; Houston (TX); On-site; USD 28,929 - 33,062; Full time

Job summary

A leading transportation company in Texas is hiring a Customer Service Representative to join their team. This entry-level full-time position involves providing customer service support in a fast-paced environment. Responsibilities include managing customer inquiries, entering order information, and resolving service issues. Ideal candidates will possess strong organizational skills, attention to detail, and the ability to work independently. Bilingual skills are a plus. The company fosters a positive work atmosphere and offers competitive pay.

Qualifications

• Two years of intermodal customer service preferred.
• Strong attention to detail and excellent local geographical knowledge.
• Bring energy, enthusiasm, and a positive attitude to the job.
• Bilingual is a plus.

Responsibilities

• Provides information to customers on service capabilities.
• Enters order information into the computer system accurately.
• Resolve service issues and schedule appointments as required.
• Communicate with customers about shipment status and service issues.
• Available one Saturday per month for service support.
• Perform other duties as requested.

Skills

Excellent organizational skills

Interpersonal communication

Computer skills

Detail-oriented

Ability to work independently

Problem recognition and resolution

Professional atmosphere maintenance

Tools

MS Word

Excel

Outlook

Job description

A leading transportation company in Texas is hiring a Customer Service Representative to join their team. This entry-level full-time position involves providing customer service support in a fast-paced environment. Responsibilities include managing customer inquiries, entering order information, and resolving service issues. Ideal candidates will possess strong organizational skills, attention to detail, and the ability to work independently. Bilingual skills are a plus. The company fosters a positive work atmosphere and offers competitive pay.