Transportation & Beneficial Travel Coordinator

U.S. Department of Veterans Affairs; Salt Lake City (UT); On-site; USD 42,000 - 56,000; Full time

Job summary

The U.S. Department of Veterans Affairs is seeking a Transportation Assistant to support the Beneficial Travel and Special Mode of Transportation sections.

The role involves determining eligibility, processing requests, and coordinating with providers to ensure timely and appropriate travel for veterans. Responsibilities include scheduling, data collection, and documentation, with emphasis on accuracy, compliance with VA policies, and excellent customer service.

Qualifications

• Experience preparing written instructions and various correspondence.
• Ability to schedule appointments and admissions.
• Skill in collecting, compiling, and tracking data.
• Knowledge of transportation regulations and related practices.

Responsibilities

• Collaborate in a team-oriented environment to support transportation services.
• Educate and assist patients and families as needed.
• Enhance customer experience through professional interaction and communication.
• Coordinate with vendors and manage transportation scheduling.
• Maintain filing systems for travel and patient funds in compliance with regulations.
• Forecast workload and participate in process improvement for the Veteran Transportation Services program.

Skills

Scheduling

Data entry

Communication

Job description

The U.S. Department of Veterans Affairs is seeking a Transportation Assistant to support the Beneficial Travel and Special Mode of Transportation sections.

The role involves determining eligibility, processing requests, and coordinating with providers to ensure timely and appropriate travel for veterans. Responsibilities include scheduling, data collection, and documentation, with emphasis on accuracy, compliance with VA policies, and excellent customer service.