Transportation Assistant

Veterans Health Administration; Temple (TX); On-site; USD 41,000 - 53,000; Full time

Job summary

Veterans Health Administration, Temple campus, seeks a Transportation Assistant to schedule and certify payments for ambulance transport under the Beneficiary Travel program. The role operates within the Special Mode Transportation Section of Health Administration Service.

Key duties include coordinating Special Mode Transportation, certifying invoices, and interfacing with approval officials to allocate funds.

Qualifications

• Transcript must be submitted with your application.
• If using foreign education, provide Certificate of Foreign Equivalency.

Responsibilities

• Schedules all types of Special Mode Transportation and certifies invoices for payment.
• Uses VetRide to schedule SMT lifts and certifies payments.
• Calculates mileage and destination addresses in VetRide for third‑party transport vendors.
• Provides on‑the‑job training to new employees and adheres to security measures when accessing VA systems.
• Backs up processing beneficiary travel reimbursement payments in the Beneficiary Travel Self Service System.

Job description

• Department: Department of Veterans Affairs

The Transportation Assistant schedules and certifies payments for ambulance transport of eligible Veterans to and from medical appointments and hospital admissions/discharges as part of the Beneficiary Travel program. The location of this position is at the Temple campus within the special Mode Transportation Section within Health Administration Service.

Key Responsibilities

Major duties assigned but not limited to: Schedules all types of Special Mode Transportation (wheelchair van, BLS, ALS, Critical Care/Specialty care, and Air Medevac). Uses VetRide program to schedule all SMT lifts and certifies invoices for payment. Contacts approval official to authorize obligations and any requests for additions, deductions, and/or movement of funds.

Determines travel eligibility Looks up Veteran's home address in VistA and calculates the mileage to and destination address to enter in VetRide for 3rd party vendors to transport Veterans. Moves back and forth successfully between various computer software programs to accomplish duties in a timely manner uses two monitor screens at the same time. Uses extreme tact and respect in communicating with applicants who are not eligible for Beneficiary Travel benefits.

Functions under the constant pressure of a large volume of claimants and a variety of personalities. Shows proficiency in the use of VetRide, CPRS, VISTA, HSRM, Outlook, and accessing pertinent regulations related to Special Mode Transportation. Certifies ambulance payments in VetRide and eCAMS. Provides on-the-job training to new employees. Follows strict security measures when accessing or exiting all VA computer systems and programs.

Serves as back up for processing beneficiary travel reimbursement payments in the Beneficiary Travel Self Service System. Work Schedule: Monday - Friday 0730 - 1600 or 0800-1630 Telework: Not available Position Description/PD#: Transportation Assistant/PD08040A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Approved

Requirements & Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Note: If your school has changed names, or is no longer in existence, you must provide this information in your application.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $40736 – $52957/yr.

What security clearance is required?

This position requires a Other security clearance.

What is the application deadline?

Applications close on 2026-10-14.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.