Transport Dispatcher - Customer-Focused & Route Safety

Transdev North America; El Monte (CA); On-site; USD 27,772 - 29,232; Full time

Benefits offered by this job

Vacation: minimum 2 weeks

Sick days: 5 days

Holidays: 12 days

401(k)

Medical, dental, vision insurance

Short-term disability

Voluntary long-term disability

Job summary

Transdev North America is seeking a Dispatcher in El Monte, CA. This role involves overseeing road service, providing customer support, and ensuring safety. Applicants should have a High School Diploma or GED and 3-5 years of dispatching experience. Competitive pay ranges from $20.16 to $21.22 per hour, along with comprehensive benefits including vacation, sick days, and insurance.

The ideal candidate will possess strong communication skills and problem-solving abilities, with a preference for those available to work flexible schedules.

Qualifications

• 3-5 years of dispatching experience.
• Availability to work weekends; open availability preferred.
• Subject to DOT drug testing and physical if applicable.

Responsibilities

• Oversee road service carriers by tracking trip performance.
• Provide customer support responding to trip-related questions.
• Manage emergency situations for vehicle operators.
• Review route performance daily to ensure service quality.
• Perform other duties as required.

Skills

Excellent verbal communication

Interpersonal skills

Customer service

Problem-solving skills

Analytical skills

Education

High School Diploma or GED

Technical Degree preferred

Job description

Transdev North America is seeking a Dispatcher in El Monte, CA. This role involves overseeing road service, providing customer support, and ensuring safety. Applicants should have a High School Diploma or GED and 3-5 years of dispatching experience. Competitive pay ranges from $20.16 to $21.22 per hour, along with comprehensive benefits including vacation, sick days, and insurance.

The ideal candidate will possess strong communication skills and problem-solving abilities, with a preference for those available to work flexible schedules.