Transit Dispatcher: Real-Time Ops & Customer Support

Transdev; California (MO); On-site; USD 28,585 - 35,473; Full time

Benefits offered by this job

Competitive compensation package

Vacation: up to 14 days per year

Paid Sick Leave

Medical, dental & vision after 90 days

401k retirement benefits

Company holidays

Job summary

A transportation services company is looking for a Dispatcher in California. The role involves overseeing road service operations, providing customer support, and managing emergency situations. Ideal candidates should have a High School Diploma or equivalent and 3-5 years of dispatching experience. Strong customer service and problem-solving skills are essential. The position offers a competitive hourly wage and additional benefits including vacation and paid sick leave.

Qualifications

• High School Diploma or GED; Technical Degree preferred.
• 3–5 years’ experience dispatching.
• Excellent verbal, interpersonal and customer service skills.
• Problem‑solving and analytical skills.
• Subject to a DOT drug testing and physical if applicable.

Responsibilities

• Oversee road service assigned carriers by tracking trip performance measures.
• Provide customer support regarding customer trips.
• Manage emergency situations for vehicle operators.
• Manage daily service by reviewing route performance.
• Other duties as required.

Job description

A transportation services company is looking for a Dispatcher in California. The role involves overseeing road service operations, providing customer support, and managing emergency situations. Ideal candidates should have a High School Diploma or equivalent and 3-5 years of dispatching experience. Strong customer service and problem-solving skills are essential. The position offers a competitive hourly wage and additional benefits including vacation and paid sick leave.