Road Service Dispatcher — Safety‑First Customer Support

Transdev North America, Inc.; San Bernardino (CA); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Vacation: up to 5 days per year

Paid Sick Leave

401(k) retirement plan

Medical, dental, and vision benefits

Life insurance

Job summary

Transdev in San Bernardino, CA is hiring a Dispatcher to oversee road service and provide customer support. The role requires excellent communication and problem-solving skills, catering to customer needs effectively.

Applicants should have a High School Diploma or GED, preferably with 1–2 years of dispatching experience. The position offers competitive compensation of $20.50 per hour along with various benefits including vacation, sick leave, and health insurance.

Qualifications

• 1–2 years' experience dispatching.
• Subject to DOT drug testing and physical if applicable.

Responsibilities

• Oversee road service assigned carriers by tracking trip performance measures.
• Provide customer support by responding to questions regarding customer trips.
• Manage emergency situations for vehicle operators.
• Review route performance and respond to situations impacting customer service.

Skills

Excellent verbal skills

Interpersonal skills

Customer service skills

Problem-solving skills

Analytical skills

Education

High School Diploma or GED

Technical Degree

Job description

Transdev in San Bernardino, CA is hiring a Dispatcher to oversee road service and provide customer support. The role requires excellent communication and problem-solving skills, catering to customer needs effectively.

Applicants should have a High School Diploma or GED, preferably with 1–2 years of dispatching experience. The position offers competitive compensation of $20.50 per hour along with various benefits including vacation, sick leave, and health insurance.