Transit Dispatch Supervisor

First Student; Village of Freeport (NY); On-site; USD 40,000 - 57,000; Full time

Benefits offered by this job

Career advancement opportunities

Positive work environment

Supportive team

Job summary

First Student in the United States is hiring a Dispatch Supervisor to oversee daily dispatch operations, support dispatch staff, monitor route performance, and ensure safe, reliable transportation services. The role requires a High school diploma, Class B CDL, 1–3 years in transit or dispatch, and prior supervisory experience.

Strong organization and communication skills are essential. We offer a competitive hourly wage of $35 and opportunities for career advancement across North America, with a

Qualifications

• High school diploma or equivalent is required.
• Class B CDL is required.
• 1–3 years of transit/dispatch or related transportation experience.
• Previous supervisory experience is strongly preferred.
• Strong organizational, problem-solving, and analytical skills are essential.
• Ability to effectively communicate with dispatchers, operations personnel, and customers.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience using two-way radios and transportation communication systems.
• Working knowledge of Microsoft Word and Excel.

Responsibilities

• Supervise, coach, and support dispatch personnel to ensure efficient daily operations.
• Monitor route performance, on-time departures, service delivery, and operational efficiency.
• Oversee daily dispatch assignments, scheduling, and route coordination.
• Ensure dispatch operations follow company policies, safety procedures, and service standards.
• Prepare operational reports, schedules, and accurate daily records.
• Assist with dispatching and provide coverage as needed.
• Respond to customer inquiries, service concerns, and operational issues.
• Coordinate with location management to resolve scheduling and service challenges.
• Assist with routing, payroll, training, and other administrative responsibilities.
• Monitor dispatch performance and identify opportunities to improve service and efficiency.

Skills

Transit/Dispatch experience

Supervisory experience

Communication skills

Organizational skills

Problem-solving

Multitasking

Radio/communication systems

MS Word/Excel

Education

High school diploma or equivalent

Tools

MS Word

Excel

Two-way radios

Job description

First Student in the United States is hiring a Dispatch Supervisor to oversee daily dispatch operations, support dispatch staff, monitor route performance, and ensure safe, reliable transportation services. The role requires a High school diploma, Class B CDL, 1–3 years in transit or dispatch, and prior supervisory experience.

Strong organization and communication skills are essential. We offer a competitive hourly wage of $35 and opportunities for career advancement across North America, with a