Transit Operations Supervisor: Driver & Dispatch Leader

First Student, Inc.; Excelsior Springs (MO); On-site; USD 40,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company contribution

Paid time off and holidays

Company-paid life insurance

Growth opportunities

PerkSpot discounts

Job summary

First Student, Inc. is hiring an Operations Supervisor to support location staff, managers, and drivers. The role emphasizes monitoring driver and dispatcher performance and assisting teams when opportunities arise.

A CDL Class B license is required or obtainable within 6 months. Starting pay is $40,000 to $42,000 per year, with benefits including medical, dental, vision, 401(k), PTO, holidays, and life insurance.

Qualifications

• High School Diploma required, further education preferred but not required.
• CDL Class B or above required, or the ability to obtain within 6 months of employment
• 2-4 years of transit or related experience preferred
• 2-3 years driving experience required
• Supervisory experience strongly desired
• Problem solving and analytical abilities
• Ability to verbally communicate with passengers, Drivers, Dispatchers and Road Supervisors including use of a 2-way radio and PA system effectively.
• Working knowledge of Microsoft Word and Excel.

Responsibilities

• Counsels, coaches, and trains drivers and dispatchers; tracks trip performance measures and on-time routing.
• Ensures drivers perform duties correctly and safely and meet job specs.
• Prepares operational reports and daily records; maintains accurate records.
• Dispatches as needed and reconciles previous day deposits.
• Responds to customer comments.
• Other tasks may include road checks, routing, training, payroll and administrative duties.
• May assist in driver hiring per company standards.

Skills

CDL Class B

Supervisory experience

Microsoft Word

Excel

Communication skills

Problem solving

Transit experience

Education

High School Diploma

CDL Class B cert or ability to obtain within 6 months

Job description

First Student, Inc. is hiring an Operations Supervisor to support location staff, managers, and drivers. The role emphasizes monitoring driver and dispatcher performance and assisting teams when opportunities arise.

A CDL Class B license is required or obtainable within 6 months. Starting pay is $40,000 to $42,000 per year, with benefits including medical, dental, vision, 401(k), PTO, holidays, and life insurance.