Transit Dispatch Supervisor

Keolis Noth America; Reno (NV); In loco; USD 42.000 - 56.000; Tempo pieno

Descrizione del lavoro

Keolis North America in Reno, NV is seeking a dispatcher with transit or dispatch experience to oversee driver assignments and ensure timely service. You will handle radio communications and data entry to support routing and client queries.

Work involves maintaining confidentiality and professional conduct in a fast-paced environment, prioritizing safety, accountability, and teamwork across departments and drivers.

Competenze

• 3 years transit or dispatch experience preferred.
• Valid driver license; CDL Class B preferred.
• Experience in a fast-paced, stressful environment.
• Customer service experience in a fast-paced environment preferred.

Mansioni

• Supervise drivers in directions and immediate situations.
• Coordinate dispatching of drivers via radio calls.
• Inputs and retrieves computer data quickly.
• Answers questions and provides information to drivers and clients over the telephone.
• Provide exceptional customer service by responding to inquiries in a professional, timely, and courteous manner.
• Maintain accurate, up-to-date files and logs.

Conoscenze

Dispatch coordination

Customer service

Communication skills

Confidentiality and judgment

Stress management

Team collaboration

Microsoft Office

Strumenti

Microsoft Office

Descrizione del lavoro

Keolis North America in Reno, NV is seeking a dispatcher with transit or dispatch experience to oversee driver assignments and ensure timely service. You will handle radio communications and data entry to support routing and client queries.

Work involves maintaining confidentiality and professional conduct in a fast-paced environment, prioritizing safety, accountability, and teamwork across departments and drivers.