Transit Dispatch Specialist

Keolis-9; Burnsville (MN); In loco; USD 42.000 - 65.000; Tempo pieno

Descrizione del lavoro

Keolis in Minnesota is seeking a Dispatch professional to manage driver assignments, monitor on-time performance, and support operations for revenue service. You will verify credentials, stay compliant with CDL/passenger endorsements, and use dispatch software to handle multiple tasks while maintaining safety and service quality.

The role requires a valid MN CDL with air brake and passenger endorsements, a current VTT certificate, and intermediate MS Office skills.

Competenze

• At least 2 years’ radio and/or window dispatch experience in a fast-paced environment.
• Must have a valid MN Class A or B CDL with air brake and passenger endorsements
• Must have a current Verification of Transit Training (VTT) certificate prior to entering revenue service.
• Transportation Dispatching Software knowledge desired
• Intermediate knowledge and experience of Microsoft Office Suite

Mansioni

• Verify driver credentials and conduct visual inspection for uniform and equipment.
• Proficiently use dispatch software to manage tasks and assignments.
• Complete Keolis’ driver training program.
• Notify designated staff via email of significant service delays.
• Post route information and detours on the Tri Delta/ECCTA platforms and website.
• Respond to planned and unplanned detours and adjust operations accordingly.
• Record operator assignments, time worked, and call-offs in dispatch system.
• Coordinate with operators on trips, safety, and customer communications.

Conoscenze

Organization

Communication

Multitasking

Decision making

Emergency response

Analytical reporting

Stress management

Customer service

Tech proficiency

Strumenti

Dispatch software

MS Office

Descrizione del lavoro

Keolis in Minnesota is seeking a Dispatch professional to manage driver assignments, monitor on-time performance, and support operations for revenue service. You will verify credentials, stay compliant with CDL/passenger endorsements, and use dispatch software to handle multiple tasks while maintaining safety and service quality.

The role requires a valid MN CDL with air brake and passenger endorsements, a current VTT certificate, and intermediate MS Office skills.