Transit Scheduler & Operations Coordinator

Keolis Group; Burnsville (MN); On-site; USD 60,000 - 85,000; Full time

Job summary

Keolis Group seeks a Scheduling Analyst in Minnesota to manage daily transit schedules and coordinate with Operations Management to maintain on-time performance. You will handle calls and emails about call-outs, delays, and traffic, ensuring schedules reflect client requirements.

Responsibilities include maintaining the scheduling database, forecasting staffing needs, and communicating changes to bus operators. Transit experience and strong MS Office skills are preferred.

Qualifications

• English fluency required for reading, writing and speaking.
• 2+ years using Microsoft Office with advanced Excel skills.
• Experience with transit scheduling software is preferred.

Responsibilities

• Ensure schedules produced are achievable and efficient.
• Manage phone and email communications related to scheduling.
• Produce daily reports on scheduling changes to Operations.
• Forecast and monitor events affecting scheduling and staffing.
• Ensure scheduling aligns with Keolis policies and client needs.
• Collaborate with team leaders to determine staffing needs.
• Resolve scheduling conflicts promptly.
• Provide notice of schedule changes to affected operators.
• Create and maintain scheduling database.
• Analyze daily schedules to improve on-time performance.
• May perform additional duties as assigned.

Skills

English fluency

Communication skills

Excel / Office proficiency

Transit scheduling experience

Multitasking in high-volume env

Flexibility with nights/weekends/holid

Tools

Microsoft Office Suite

Transit scheduling software

Job description

Keolis Group seeks a Scheduling Analyst in Minnesota to manage daily transit schedules and coordinate with Operations Management to maintain on-time performance. You will handle calls and emails about call-outs, delays, and traffic, ensuring schedules reflect client requirements.

Responsibilities include maintaining the scheduling database, forecasting staffing needs, and communicating changes to bus operators. Transit experience and strong MS Office skills are preferred.