Transit Customer Service & Data Entry Specialist

MV Transportation; Greenwich Village (CA); On-site; USD 24,000 - 34,000; Full time

Job summary

MV Transportation is seeking a Customer Service Representative to handle clerical duties including data entry in Trapeze software, taking reservations, providing information, and assisting with the application process. The role requires excellent ten-key skills, strong attention to detail, and the ability to work in a fast-paced office in a team environment.

Candidates should have experience with Word/Excel, customer service background, and strong written/oral communication.

Qualifications

• Experience with Microsoft Word and Excel.
• Excellent ten-key skills and attention to detail.
• Customer service experience required and strong communication skills.
• Able to multi-task and work under pressure to meet deadlines.

Responsibilities

• Reconciling drivers manifests and accurate data entry in Trapeze software.
• Taking reservations and providing information to customers.
• Assist with application process and preparation of eligibility letters and pre-paid tickets.
• Support Accounting Manager and other assigned duties.

Skills

Microsoft Word

Microsoft Excel

Ten-key

Bilingual English/Spanish

Attention to detail

Customer service

Teamwork

Communication skills

Job description

MV Transportation is seeking a Customer Service Representative to handle clerical duties including data entry in Trapeze software, taking reservations, providing information, and assisting with the application process. The role requires excellent ten-key skills, strong attention to detail, and the ability to work in a fast-paced office in a team environment.

Candidates should have experience with Word/Excel, customer service background, and strong written/oral communication.