Customer Service & Data Entry Specialist (Bilingual)

MV Transportation; Woodland (CA); On-site; USD 26,000 - 36,000; Full time

Job summary

MV Transportation is seeking a Customer Service Representative to perform clerical duties including data entry in Trapeze, taking reservations, and providing information to customers. The role involves preparing eligibility letters, prepaid tickets, and supporting accounting tasks in a fast-paced office.

Ideal candidates will have strong ten-key skills, be detail-oriented, and possess excellent communication. Bilingual English/Spanish is a plus, and transit experience is welcome.

Qualifications

• Experience with Word and Excel; strong ten-key data entry skills.
• Attention to detail required.
• Able to multi-task and meet deadlines.
• Customer service experience required.
• Strong interpersonal and written/oral communication skills required.
• Excellent attendance.
• Transit experience a plus.
• Bilingual English/Spanish a plus.

Responsibilities

• Reconcile drivers' manifests and enter data accurately in Trapeze software.
• Take reservations and provide information to customers.
• Assist with the application process and prepare eligibility letters.
• Prepare pre-paid tickets and assist Accounting Manager with related tasks.

Skills

Microsoft Word

Microsoft Excel

Ten-key data entry

Attention to detail

Communication skills

Customer service

Multi-tasking

Education

No formal degree required

Tools

Trapeze software

Data entry systems

Job description

MV Transportation is seeking a Customer Service Representative to perform clerical duties including data entry in Trapeze, taking reservations, and providing information to customers. The role involves preparing eligibility letters, prepaid tickets, and supporting accounting tasks in a fast-paced office.

Ideal candidates will have strong ten-key skills, be detail-oriented, and possess excellent communication. Bilingual English/Spanish is a plus, and transit experience is welcome.