Customer Service Representative

MV Transportation; Thousand Oaks (CA); On-site; USD 42,000 - 48,000; Full time

Job summary

MV Transportation is seeking a Customer Service Representative in Thousand Oaks, CA. The role involves reconciling driver manifests, accurate data entry in Trapeze software, taking reservations, and providing information to customers.

You will assist with the application process, prepare eligibility letters, and help with prepaid tickets while supporting the Accounting Manager. Requirements include basic Excel/Word skills, strong ten-key data entry abilities, attention to detail, and excellent

Qualifications

• Experience with Microsoft Word and Excel.
• Strong ten-key data entry skills.
• Attention to detail and clear communication.
• Customer service experience required.
• Bilingual English/Spanish a plus.

Responsibilities

• Reconciling drivers manifests and accurate data entry in Trapeze software.
• Taking reservations and providing information to customers.
• Assist with application process and prepare eligibility letters.
• Prepare prepaid tickets and assist Accounting Manager.
• Maintain professional conduct and teamwork in a fast-paced office.

Skills

Excel

Ten key skills

Word

Data entry

Bilingual English/Spanish

Tools

Trapeze software

Job description

Customer Service Representative

Job Locations

US-CA-Thousand Oaks

ID

2026-11252

Position Type

Regular Full-Time

Overview

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Responsibilities

MV Transportation is seeking aCustomer Service Representativewho will be responsible for a variety of clerical duties, including reconciling drivers manifests and accurate entry of data in Trapeze software, taking reservations, providing information, assist with application process, prepare eligibility letters, preparation of pre-paid tickets, assist Accounting Manager and other assigned duties. He/she must have basic Excel skills, excellent ten key skills, be attentive to detail, professional, provide superior customer service and be able to work in a team environment in a fast-paced office, and must have good communication skills.

Qualifications

• Experience with Microsoft Word, Excel and excellent ten key skills.
• Attentive to details.
• Able to multi-task and to work under pressure to meet deadlines.
• Customer service experience required.
• Strong interpersonal skills and excellent written and oral communication skills required.
• Excellent attendance.
• Transit experience a plus.
• Bilingual English/Spanish a plus.

Starting pay rate: $20.45/hour

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.

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