Customer Experience & Data Entry Specialist

MV Transportation; Thousand Oaks (CA); On-site; USD 42,000 - 48,000; Full time

Job summary

MV Transportation is seeking a Customer Service Representative in Thousand Oaks, CA. The role involves reconciling driver manifests, accurate data entry in Trapeze software, taking reservations, and providing information to customers.

You will assist with the application process, prepare eligibility letters, and help with prepaid tickets while supporting the Accounting Manager. Requirements include basic Excel/Word skills, strong ten-key data entry abilities, attention to detail, and excellent

Qualifications

• Experience with Microsoft Word and Excel.
• Strong ten-key data entry skills.
• Attention to detail and clear communication.
• Customer service experience required.
• Bilingual English/Spanish a plus.

Responsibilities

• Reconciling drivers manifests and accurate data entry in Trapeze software.
• Taking reservations and providing information to customers.
• Assist with application process and prepare eligibility letters.
• Prepare prepaid tickets and assist Accounting Manager.
• Maintain professional conduct and teamwork in a fast-paced office.

Skills

Excel

Ten key skills

Word

Data entry

Bilingual English/Spanish

Tools

Trapeze software

Job description

MV Transportation is seeking a Customer Service Representative in Thousand Oaks, CA. The role involves reconciling driver manifests, accurate data entry in Trapeze software, taking reservations, and providing information to customers.

You will assist with the application process, prepare eligibility letters, and help with prepaid tickets while supporting the Accounting Manager. Requirements include basic Excel/Word skills, strong ten-key data entry abilities, attention to detail, and excellent