Transit Customer Care & Ticket Sales Specialist

Davidson Transit Organi; Nashville (TN); On-site; USD 21,000 - 26,000; Full time

Job summary

Davidson Transit Organization, the employment unit of WeGo Public Transit, seeks a Customer Care Representative to sell fare media and answer public inquiries at the Nashville information booth. You will process transactions, route customers to schedules, and input feedback to improve service.

The role requires strong communication, basic math, and the ability to work evenings and weekends. Equal opportunity employer; training provided.

Qualifications

• Read schedules, maps, and route guides to inform riders.

Responsibilities

• Sell fare media at the Customer Information Booth.

Skills

Read schedules/maps

Cash handling

Verbal communication

Problem solving

Teamwork

Education

High school diploma or GED

Tools

Trapeze INFO Agent

Google Maps

Transit Master

Trapeze COM

Access Database

Job description

Davidson Transit Organization, the employment unit of WeGo Public Transit, seeks a Customer Care Representative to sell fare media and answer public inquiries at the Nashville information booth. You will process transactions, route customers to schedules, and input feedback to improve service.

The role requires strong communication, basic math, and the ability to work evenings and weekends. Equal opportunity employer; training provided.