Real-Time Transit Dispatcher I

Davidson Transit Organi; Nashville (TN); On-site; USD 42,000 - 54,000; Full time

Job summary

WeGo Public Transit in Nashville, TN, is seeking a Dispatcher I to manage real-time radio dispatching for Access Ride and fixed-route services. You will assign manpower, prepare schedules, and coordinate operations to ensure timely, safe transportation for riders.

The role requires strong communication, problem solving, and ability to work with minimal supervision. A high school diploma or GED is required, with knowledge of Davidson County transit and the labor contract.

Qualifications

• High school diploma or GED is required.
• Superior knowledge of Davidson County and public transit services (Access Ride and fixed route).
• Able to communicate effectively with staff and operational employees.

Responsibilities

• Plan and assign manpower for bus and van service.
• Maintain records of absences and duty reports.
• Monitor operator performance and ensure on-time service.
• Distribute schedules, manifests, and maps to operators.
• Monitor radio/MDT communications and coordinate road operations.

Skills

Manpower planning

Radio dispatching

Communication

Record keeping

Problem solving

Emergency response

Education

High school diploma or GED

Tools

CAD/AVL software

Trapeze Workstation

MDTs

Radio console

Job description

WeGo Public Transit in Nashville, TN, is seeking a Dispatcher I to manage real-time radio dispatching for Access Ride and fixed-route services. You will assign manpower, prepare schedules, and coordinate operations to ensure timely, safe transportation for riders.

The role requires strong communication, problem solving, and ability to work with minimal supervision. A high school diploma or GED is required, with knowledge of Davidson County transit and the labor contract.