Transcript & Records Operations Specialist

Fairfield University; United States; On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health benefits

Tuition benefits

Paid time off

Job summary

Fairfield University seeks an Operations Assistant, Transcript and Records Processor to support the Registrar’s Office by managing transcript processing, maintaining student records, and ensuring data accuracy and confidentiality. This role delivers service to students, alumni, faculty, and external agencies while upholding university policies and FERPA.

Reporting to the Associate Registrar, Registration and Records, you will coordinate transcript requests, verifications, program changes, and

Qualifications

• Associate’s degree required; Bachelor’s degree in related field preferred.
• Experience in higher education or registrar-related duties is expected.
• Experience with transcript processing and student records management is preferred.

Responsibilities

• Process transcript requests and verifications accurately and confidentially.
• Maintain student academic records in digital and physical formats.
• Respond to inquiries from students, alumni, faculty, and external agencies.
• Coordinate with Bursar and ITS on records-related tasks and projects.
• Support data entry, scanning, filing, and scheduling in the Registrar’s Office.
• Supervise and train student workers and manage helpdesk tickets.

Skills

Data entry

FERPA compliance

Communication

Student services

Attention to detail

Time management

Education

Associate’s degree

Bachelor’s degree preferred

Tools

Workday

Parchment

DocFinity

Ticketing systems

Job description

Fairfield University seeks an Operations Assistant, Transcript and Records Processor to support the Registrar’s Office by managing transcript processing, maintaining student records, and ensuring data accuracy and confidentiality. This role delivers service to students, alumni, faculty, and external agencies while upholding university policies and FERPA.

Reporting to the Associate Registrar, Registration and Records, you will coordinate transcript requests, verifications, program changes, and