Registrar Office Clerk - Records & Student Services

Rutgers University; Newark (NJ); Hybrid; USD 22,000 - 28,000; Part time

Job summary

Rutgers University-Newark seeks a Clerical Assistant to support the Registrar's Office, handling registrations, records, and inquiries with FERPA compliance. You will assist with transcripts, verifications, diplomas, and record updates while coordinating with students, faculty, and staff.

Reporting to the Associate Registrar, this part-time, hourly role offers hybrid work possibilities and focuses on accuracy, customer service, and cross-functional collaboration within Enrollment Management.

Qualifications

• High School diploma or equivalent; up to 4 years of related experience considered.
• Excellent written and verbal communication abilities.
• Experience with MS Office and data entry accuracy emphasized.

Responsibilities

• Assist in year-round registrations, verifications, transcripts, diplomas, and record updates.
• Audit and maintain student records and rosters; handle grade changes per policy.
• Manage cases and calls in Salesforce; support FERPA compliance and data accuracy.
• Produce and update training materials to enhance efficiency and accuracy.

Skills

Communication skills

Attention to detail

Time management

Multitasking

Interpersonal skills

Education

High School diploma or equivalent

Bachelor's degree (preferred)

Tools

Microsoft Office Suite

Salesforce

Adobe Acrobat

Tableau

Perceptive Content

IMS Student Records Database

Job description

Rutgers University-Newark seeks a Clerical Assistant to support the Registrar's Office, handling registrations, records, and inquiries with FERPA compliance. You will assist with transcripts, verifications, diplomas, and record updates while coordinating with students, faculty, and staff.

Reporting to the Associate Registrar, this part-time, hourly role offers hybrid work possibilities and focuses on accuracy, customer service, and cross-functional collaboration within Enrollment Management.