Records & Transcript Operations Specialist

Fairfield University; Fairfield (CT); Presencial; USD 30 000 - 33 000; Tempo integral

Resumo da oferta

Fairfield University is seeking an Operations Assistant, Transcript and Records Processor to support the Registrar’s Office. You will manage transcript processing, verify student records, and ensure the confidentiality and accuracy of data for students, alumni, and agencies.

Reporting to the Associate Registrar, this role handles transcript requests, verifications, and record updates while coordinating with third-party vendors and internal offices to maintain data integrity and compliance with

Qualificações

• Associate’s degree required; Bachelor’s degree in related field preferred.
• At least one year of related experience in higher education.
• Experience with student records, transcripts, or FERPA compliance is beneficial.

Responsabilidades

• Process incoming and outgoing transcript requests through the university’s transcript delivery system, ensuring accuracy and confidentiality.
• Process requests for certificates, diplomas, and commencement records.
• Provide documentation for all verification requests and third parties enrollment inquiries.
• Assist in the maintenance and integrity of student academic records in both digital and physical formats.
• Respond to inquiries from students, faculty, alumni, and external agencies regarding academic records.

Conhecimentos

Communication skills

Confidentiality

Team collaboration

Customer service

Problem solving

Formação académica

Associate’s degree

Bachelor’s degree preferred

Ferramentas

Workday

Parchment

DocFinity

MS Office Suite

Descrição da oferta de emprego

Fairfield University is seeking an Operations Assistant, Transcript and Records Processor to support the Registrar’s Office. You will manage transcript processing, verify student records, and ensure the confidentiality and accuracy of data for students, alumni, and agencies.

Reporting to the Associate Registrar, this role handles transcript requests, verifications, and record updates while coordinating with third-party vendors and internal offices to maintain data integrity and compliance with